Customer Service Representative
City : Burnaby
Category : Other
Industry : Education
Employer : British Columbia Institute of Technology (BCIT)
BCIT's Student Information & Enrolment Services is seeking 4 regular, full-time (1.0 FTE) Customer Service Representatives. This position is responsible for responding to customer inquiries and providing active customer service to BCIT’s full time, part time, distance education programs; courses; full time admissions; student records; and International Credential Evaluation Service (ICES). The focus is to provide customers with integrated front line services. For example, once the need is identified, appropriate action is taken to respond, ranging from recruiting actions to the registration processes, payments, admission, student records or referral to the appropriate BCIT department. This position works out of any of the BCIT locations/departments, including the: Downtown Campus, Burnaby Campus, Admissions, Student Records, Cashiers or Advanced Placement and Degree Programs. Varying shift schedules will apply.