City : Ottawa

Category : Hourly Temporary/Contract

Industry : Recruitment/Staffing

Employer : The Adecco Group

Adecco is currently hiring a Customer Service Representative for a full-time opportunity in Kanata, ON. This role is ideal for someone with strong communication skills who enjoys helping customers and working in a fast-paced environment.

If you have experience in customer service and are bilingual, this is a great opportunity to grow your career in a supportive team setting.

• Salary: $21–$23/hour

• Location: Ottawa, ON

• Schedule: Monday to Friday, 8:00 AM – 4:30 PM

• Employment Type: Full-time

• Vacancy Status: This posting is for an existing vacancy.

Responsibilities

• Process customer orders in a detailed and timely manner

• Reach out to customers and verify account information

• Greet customers warmly and determine the reason for calling or emailing

• Assist with refunds, exchanges, or direct inquiries to the appropriate departments

• Support other departments or special projects as needed

Qualifications

• Must be eligible to work and reside within Canada

• Minimum of 2 years of customer service experience

• College or University degree is an asset

• Must be bilingual (English & French)

• Proficiency in Excel, Word, PowerPoint, and Outlook

• Experience with Traverse Open Systems is an asset

• Strong organizational and attention to detail skills

• Excellent problem-solving abilities

Interested in this position? Apply now! Our dynamic recruitment team is ready to welcome you and support you on your path to success.

At Adecco, our purpose is simple: to make the future work for everyone. We live our values — Passion, Collaboration, Inclusion, Courage, and Customer-Centricity — by fostering a workplace where diversity is celebrated and every voice matters. We encourage applications from people of all backgrounds and identities. Together, we are shaping a future that works for everyone.

If you would like to learn more about Aspire Academy to enhance your skills for your next role, feel free to ask!
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