City : Mississauga

Category : Hourly Temporary/Contract

Industry : Recruitment/Staffing

Employer : The Adecco Group

Adecco is currently hiring a full-time Customer Service Order Management Specialist for a 1-year contract. In this role, you will act as the primary point of contact for customers, managing orders end-to-end and ensuring a seamless customer experience through collaboration with Sales and Supply Chain teams.

• Pay Rate: $31.00/hour

• Location: Mississauga, ON

• Job type: Temporary | Full-time | 12-month contract

• Vacancy Status: This posting is for an existing vacancy.

Here's why you should apply:

• Paid weekly accurate and on time

• Strong health and safety programs

• Medical and dental benefits once qualified

• Free training programs

• New and quicker onboarding process

Responsibilities:

• Serve as the main contact for customers, key accounts, and distributors

• Process and manage sales orders in SAP, iBuy, or similar systems

• Coordinate deliveries and communicate order status to customers

• Collaborate with internal teams to fulfill customer requirements

• Monitor open orders, billing, and reporting to ensure accuracy

• Resolve order, delivery, and return issues professionally and efficiently

• Provide product information, technical documents, and recommendations

• Support onboarding and training of new team members

• Ensure compliance with internal processes and quality standards

Qualifications and Skills:

• Minimum 2+ years of customer service experience

• Experience with order management systems (SAP preferred)

• Strong organizational and time management skills

• Excellent written and verbal communication skills

• Ability to manage high-volume workloads in a fast-paced environment

• Strong problem-solving and customer-focused mindset

• Bilingual (English/French) is an asset

• Post-secondary education preferred

• Customer-first mindset

• Attention to detail and accuracy

• Collaboration and teamwork

• Process improvement orientation

• Must be legally eligible to work, and reside in Canada

Are you interested in this position? Apply now! Our dynamic team of recruiters will reach out if you qualify for this role.

At Adecco our purpose is simple: to make the future work for everyone. We live our values, Passion, Collaboration, Inclusion, Courage, and Customers at Heart, by fostering a workplace where diversity is celebrated and every voice matters. We encourage applications from individuals of all backgrounds and identities. Together, we’re making the future work for everyone.

Please reach out to learn how the Aspire Academy can upskill you into your next role.