Career Opportunity

Our Legal Department is seeking a Video Evidence Specialist to join their team!

What You Will Do

Reporting to the Supervisor – Video Services, your position involves collecting, cataloguing, storing, disseminating and redacting video images gathered from TTC surface vehicles, subway trains, subway stations and other TTC buildings and facilities. You will carry out the processing and/or redaction of CCTV video and images from various TTC locations to support on-going investigations including criminal and workplace matters. Video retrieval is conducted in accordance with the standards set by the Ontario Privacy Commission and TTC’s Video Recording Policy. You may be required to attend court on behalf of the TTC; provide evidence as it relates to CCTV video images; and act as a TTC representative with lawyers, agencies and defendants regarding disclosure of video images. 

As the Video Evidence Specialist, you will work a 40-hour work week which requires working shifts, including weekends and statutory holidays.  
 

• You will collect, catalogue, store, disseminate and redact video images gathered from TTC surface vehicles, subway trains, subway stations and other TTC buildings and facilities
• Processes CCTV images from various TTC locations to support on-going investigations including criminal and workplace matters is required.
• Conducts video retrieval activities in accordance with the standards set by the Ontario Privacy Commission and TTC’s Video Recording Policy, and in harmony with other TTC departments and Emergency Response agencies
• Conducts video redaction as required for various internal and external clients
• Assists members of the Investigative Services Unit with investigations of a complex, confidential and sensitive nature as it relates to video retrieval issues
• Attends court on behalf of the TTC and provides evidence related to CCTV images as well as acts as the TTC representative with lawyers, agencies and defendants regarding the disclosure of video images as required
• Demonstrates behaviours that support diversity, inclusion, and a respectful work and service environment that is free from discrimination and harassment. Helps to remove barriers and accommodate employees and customers (within their area of responsibility) in accordance with TTC’s commitments and obligations under the Ontario Human Rights Code (OHRC) and Related Orders, the Accessibility for Ontarians with Disabilities Act (AODA), and TTC’s policies.
• You will be required to participate in the TTC Customer Service Ambassador Program.
   

What Skills Do You Bring?

What Qualifications Do You Bring?

• Your educational background, University Degree, or College Diploma in a related discipline (i.e., Information Technology, Computer Science, Investigations, Business Management, Customer Service or Law Enforcement) or a combination of education, training, and experience deemed to be equivalent (combined with several years of similar or related work experience) is integral and will contribute to the success in this role.
• Must possess a valid Province of Ontario Class G Driver’s Licence, and successfully complete the TTC’s instruction for the operation of a TTC automobile.
• Your comprehensive knowledge of computers, CCTV equipment and related software is required.
• Your application will demonstrate sound knowledge of the court system and its processes and procedures for presentation and preservation of evidence
• Sound judgement and well-developed investigative and organizational skills for planning, scheduling work and demonstrated ability to prioritize assignments and meet deadlines
• Your application will demonstrate good administrative and interpersonal skills including tact and diplomacy for dealing with issues and investigations of a sensitive nature; effective verbal and written communication skills and highly developed customer service skills for dealing with internal and external clients
• You must have or acquire a good general knowledge of the TTC's properties, operations and security practices; and the TTC’s Video Recording Policy and related privacy policies
• You will be required to periodically provide specialized consultations
• Must have analytical skills and investigative techniques experience
• You must have or rapidly acquire a comprehensive knowledge of the Ontario Human Rights Code and Related Orders including disability accommodation and accessibility requirements pertaining to passengers and employees.

What We Offer

• Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging and represents and reflects the needs of the communities we serve.
• A flexible, hybrid work approach that allows colleagues to find balance between their professional and personal lives and making the most of the benefits of working remotely and purpose-driven in-person collaboration opportunities.
• One of the great benefits of being a full-time TTC employee is becoming a member of TTC defined pension plan.
• A comprehensive package that covers health, dental, vision and more.
• Support for professional development opportunities for all colleagues through a broad range of learning programs that include in-person and online training, leadership development, and support for colleagues’ well-being.