Supervisor, Operational Safety and Planning
City : Toronto
Category : Sr. Mgr & Staff Ops Safety and Planning
Industry : Public Transportation
Employer : Toronto Transit Commission (TTC)
JOB INFORMATION
Requisition ID: 12839
Number of Vacancies: View on TTC website
Department: Operational Safety and Planning (20000715) - Sr. Mgr & Staff Ops Safety and Planning (30000559)
Salary Information: View on TTC website - View on TTC website
Pay Scale Group: 10SA
Employment Type: View on TTC website (On-site)
New or Existing Vacancy: Existing
Weekly Hours: View on TTC website Off Days: View on TTC website Shift: View on TTC website
Posted On: April 9, 2026
Last Day to Apply: April 23, 2026
Reports to: View on TTC website
The Toronto Transit Commission (TTC), North America's third largest transit system and recognized as one of the top places to work in the GTA has introduced its new 2024-2028 TTC Corporate Plan - Moving Toronto, Connecting Communities which continues the TTC’s legacy of delivering service to hundreds of millions of customers a year. The TTC’s new vision and mission statements also help promote the many environmental, social equity and economic benefits that the TTC provides:
Vision: Moving Toronto towards a more equitable, sustainable, and prosperous future.
Mission: To serve the needs of transit riders by providing a safe, reliable, efficient, and accessible mass public transit service through a seamless integrated network to create access to opportunity for everyone.
The full Plan can be viewed on ttc.ca.
Career Opportunity
Step into a role where your ability to build strong processes, drive meaningful results, and elevate others truly matters. You’ll collaborate with a diverse group of experts across multiple disciplines while coaching and mentoring teammates to reach their full potential.
What You Will Do
The Supervisor, Operational Safety & Planning is responsible for planning, coordinating, and monitoring maintenance and construction activities across the Infrastructure Group to ensure safe, efficient service delivery. Working collaboratively with multiple departments, you’ll manage resources, schedules, and operational constraints while identifying improvements to processes, data systems, and planning practices. This role also supports major work events, prepares performance driven reports, and represents the department in cross functional meetings.
As a leader, you’ll guide and mentor staff, maintain clear communication with senior management, and help drive both short and long term operational excellence.
The role supports effective delivery by balancing resource availability and prioritization, stakeholder requirements, and budget constraints, while ensuring alignment with TTC policies, corporate objectives, and applicable safety regulations.
The Supervisor also conducts after action reviews, provides feedback and recommendations for continuous improvement, supports and coordinates special project initiatives, and updates senior management as required.
You will demonstrate behaviours that support diversity, inclusion, and a respectful work and service environment that is free from discrimination and harassment. You will help to remove barriers and accommodate employees and customers (within their area of responsibility) in accordance with TTC’s commitments and obligations under the Ontario Human Rights Code (OHRC) and Related Orders, the Accessibility for Ontarians with Disabilities Act (AODA), and TTC’s policies. As required, you will participate in the TTC Customer Service Ambassador Program.
What Skills Do You Bring?
- Use office technology, software and applications
- Demonstrate specialized expertise and knowledge in the assigned field
- Secure and manage fiscal resources
- Understand and apply administrative policies, processes, and procedures
- Manage projects
- Understand and apply relevant laws and regulations
- Identify and minimize risk of Health and Safety issues
- Manage human resources
- Communicate in a variety of mediums
- Apply analytical skills
What Qualifications Do You Bring?
- You have completed a post-secondary college diploma or university degree (civil engineering/industrial/civil technology) in a related discipline or a combination of education, training and experience deemed to be equivalent.
- You have work experience in the field of rail/track maintenance/construction/rehabilitation and/or investigation.
- You have strong knowledge of streetcar/subway operations specific to infrastructure maintenance and repair.
- You currently have a valid, non-probationary, Province of Ontario class "G" driver's license in good standing and may be required to use own automobile when inspecting work locations.
- Maybe required to upgrade to a Class “DZ” license.
- You have strong planning and project coordination skills working on complex projects.
- You have tact and diplomacy when providing direction and support with the ability to coach and mentor others to accomplish goals.
- You have strong interpersonal skills to manage relationships across stakeholders and apply appropriate political acuity in day to day interactions.
What We Offer
- Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging and represents and reflects the needs of the communities we serve.
- One of the great benefits of being a full-time TTC employee is becoming a member of TTC defined pension plan.
- A comprehensive package that covers health, dental, vision and more.
- Support for professional development opportunities for all colleagues through a broad range of learning programs that include in-person and online training, leadership development, and support for colleagues’ well-being.
Commitment to EDI
The TTC is committed to upholding the values of equity, diversity, anti-racism and inclusion in the delivery of its services and in its workplaces. The TTC is committed to fostering a diverse workforce that is representative of the communities it serves at all levels of the organization and supports an inclusive environment where diverse employee and community perspectives and experiences bring value to the organization. The TTC encourages applications from all applicants, including members of groups with historical and/or current barriers to equity, including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the LGBTQIA+ community. The TTC values and supports an inclusive and barrier-free recruitment and selection process. Accommodations for applicants are available upon request throughout the recruitment and selection process, including for those who identify as having a disability. Please contact Talent Management at (416) 393-4570 or Jobs@ttc.ca . Any information received related to an accommodation will be addressed confidentially.
General Prohibition in Hiring Process
The TTC is also committed to a fair hiring process based on job related qualifications, merit, and abilities. You are expected to write your own materials and provide your own qualifications and experiences during the hiring process. The TTC will not tolerate the use of artificial intelligence or external resources in any of your submissions or responses, or the disclosure of interview questions to others. By submitting your application, you acknowledge and agree to the following:
- The use of any artificial intelligence (AI) tool including, but not limited to, ChatGPT and Microsoft Copilot, to generate or produce any information or materials to be submitted or any response to any assessment question or any interview question, is prohibited.
- All information and materials you submit, including resume, cover letter, and assessment responses, are your own original work without the use of any AI tool
- During any interview, your response to any interview question is your own without the use or assistance of any AI tool or any person.
- You will not disseminate or disclose to any person any interview question.
Should you breach the prohibition of AI tool use, or information dissemination or disclosure, you will be in violation of TTC’s hiring process and TTC may withdraw your application and may prohibit you from participation in the TTC hiring process.
Relatives of TTC Employees
The TTC’s policy prohibits relatives of current TTC employees from being hired, assigned, transferred or promoted into positions, where there is a conflict of interest due to a relationship. Should you be selected for an interview, you will be required to disclose the name, relationship and position of any relative who is a current TTC employee.
We thank all applicants for their interest but advise only those selected for an interview will be contacted.