Service Manager – Sudbury
City : Sudbury
Category : Supply Chain
Industry : Food and Beverage Industry
Employer : PepsiCo Canada
Overview
Responsibilities
Qualifications
The Service Manager contributes to the success of the PepsiCo Beverages Canada by selling our service to gain a competitive advantage, improve cost and productivity and to lead our people.
What you can expect from us:
- Competitive compensation and comprehensive benefits designed to fit your unique needs
- A dynamic and inclusive culture that promotes you to bring your whole-self to work
- Inspiring positive change for people and the planet with sustainability goals
- A supportive team that will encourage your professional growth and development
Total Compensation: $56,700 - $92,400
Responsibilities
Major Tasks, Key Responsibilities and Key Accountabilities:
- Ensures all routes are run and every stop is serviced every day
- Ensures that gate scan procedures and daily manifests are followed
- Achieves productivity targets and cost per unit (CPU)
- Meets customary service needs and market place execution by achieving our service level goals
- Builds individual and organizational capabilities
Leadership Behaviors
- Leverages understanding of key business drivers to get results
- Sets and measures productivity and service targets to drive accountability and execution
- Maintains focus and overcomes obstacles until goals and commitments are met
- Provides coaching and development to build current and future capability
- Understands the interdependencies across functions and builds partnerships in order to reach win/win solutions
Technical Skills
- Forecasts labor needs, staffs for the work, schedules the work
- Captures and tracks critical performance data to meet all time and quality standards
- Understands customer's business and balances gesture needs with "cost to serve" standards
- Teaches and builds our service advantage
- Coach and develop team (route rides audits)
- Teaches safe work practices (vehicle accidents, injuries)
- Manage regulatory compliance (Driver Qualification Files, hours of service, Vehicle Condition Report, hazmat)
Qualifications
Education and certifications
- Bachelor’s Degree
Work experience
- A minimum of 2 years of fact-based direct selling experience
- Previous supervisory experience preferred
- Previous consumer packaged goods experience preferred
Skills and Capabilities
- Ability to work a flexible schedule including early mornings, evenings and /or weekends.
Careers to Smile About:
At PepsiCo, you’ll discover a place where our mission is to create smiles around the world. With a portfolio of more than 500 beloved brands including, Gatorade, Lay’s and Quaker, our work touches millions of people every day.
At the heart of the company is a team of thinkers, creators, and problem-solvers who collaborate to innovate and turn ideas into action. Driven by innovation and a focus on creating joyful moments through food and drinks, our decisions are guided by consumer centricity, creating opportunities for our associates to do meaningful work and make a lasting impact in the communities we serve.
Whatever your role, you’ll be part of a global community that values your ideas and empowers you to make an impact, on your career and on the world around you.
PepsiCo may use Artificial Intelligence as part of its hiring process. Specifically, we may use AI-based tools to screen, assess, or select applicants.
This posting is for an existing vacancy.