City : Toronto

Category : Audit | Compliance | Legal | Risk

Industry : Financial/Banking

Employer : RBC

What is the Opportunity?

RBC Client Cards Technology team is looking for a technical and highly skilled E2E QA Lead to manage end-to-end testing cycles for multiple projects (re to mainly Mainframe-based systems). You will design E2E testing strategies, develop test flows and scenarios, coordinate test data creation, execute application specific test cases and ensure quality standards across all participating teams.

Our team supports a large, sophisticated mainframe-based system connecting RBC clients to their banking products through critical delivery channels such as Online/Mobile Banking, POS, and ATM.

What will you do?

• Lead E2E QA activities, working with internal teams (Business, Operations, Finance) and external partners (Visa, TSYS, Thales)

• Design E2E test strategies, test flows, and scenarios in collaboration with project teams

• Create test plans, schedules, and resource allocation plans for multi-team projects or multi-projects team

• Execute application specific test cases, for the application team supports

• Identify, assess, and mitigate risks throughout the testing lifecycle

• Manage change requests, scope adjustments, and negotiate timelines across teams

• Provide consolidated status updates and presentations to senior management

• Translate technical issues into business impact for non-technical stakeholders

• Facilitate cross-functional meetings and workshops; resolve conflicts to keep projects on track

• Create sign-off documents and support implementation planning

• Own design, implementation, and maintenance of test artifacts

• Leverage automation products and apply deep domain knowledge to ensure quality standards

What do you need to succeed?

Must-have:

• Min 5 years QA Testing experience in Mainframe environments

• Min 3 years’ experience with test strategy and approach at both project and E2E level

• Experience with both Agile and Waterfall methodologies (hybrid approach)

• Strong stakeholder management, presentation, and senior leadership reporting skills

• Proven ability to negotiate timelines, resolve conflicts, and manage competing priorities

• Experience creating test plans, schedules, resource allocation, and risk mitigation plans

• Change management experience (scope changes, timeline adjustments)

• Ability to translate technical issues into business impact and facilitate cross-functional workshops

• Solid understanding of APIs, automation, service virtualization, and database validation

• Computer Engineering, Computer Science, or related technical degree/diploma

Nice-to-have:

• Software Quality Certifications (ISTQB, CSTE)

• Financial services/banking experience and large-scale enterprise project experience

• Card-based payments knowledge; Canadian payment industry and ISO 20022 Standards

• Mainframe development/testing (COBOL, IMS) experience

What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• Opportunities to do challenging work

• Opportunities to take on progressively greater accountabilities

• Opportunities to building close relationships with clients

#LI-POST

#TECHPJ

Job Skills

Application Testing, Decision Making, Detail-Oriented, Group Problem Solving, IT Quality Assurance, Long Term Planning, Predictive Analytics, Programming Languages, Software Product Testing, Test Automation

Additional Job Details

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTOTorontoCanada37.5Full timeTECHNOLOGY AND OPERATIONSRegularSalaried2026-03-092026-05-30

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.