City : Mississauga

Category : Customer Service | Client Advice | Sales

Industry : Financial/Banking

Employer : RBC

Job Description

What is the opportunity?

The Senior Manager, Proactive Advice Culture (PAC) is a PAC Ambassador and Champion, responsible for the delivery and development of the PAC Program through content curation, presentation materials, and enhanced skills training for Insurance Professionals across RBC, RBCI and externally to clients within the Insurance Industry and ongoing program oversight. You will create and Implement the PAC External Strategy across the Insurance Industry by recruiting clients, creating and delivering program content. You will manage external client accounts through discovery meetings, commitment securing, and ongoing program oversight.

What will you do?

• Supports the creation of PAC content for training programs, job aids, scripting, and training programs from onboarding to ongoing training ensuring content consistency and accuracy through vetting and collaboration with key partners and stakeholders
• Deep expertise in third-party distribution models, including extensive knowledge of relationships with Managing General Agents (MGAs) and external advisors
• Develop and deliver training programs for facilitators delivering the PAC program
• Lead PAC training delivery and curriculum development: Facilitate, train, and present PAC training (in-person/virtual), design learning curriculums aligned with regulatory guidelines (e.g., Fair Treatment of Consumers
• Support leaders in meeting PAC Internal and External Strategic goals through collaboration and monitoring reporting and trends
• Demonstrate PAC value to external clients by aligning with their KPIs and priorities, and customize materials to suit audience-specific need

What do you need to succeed?

Must-have

• 5+ years of experience within the Insurance Industry, with a proven track record in managing complex operations or partnerships.
• Active LLQP license
• Deep expertise in third-party distribution models, including extensive knowledge of relationships with Managing General Agents (MGAs) and external advisors
• Advanced facilitation and presentation expertise including transferring theory curriculum into practical applications
• Excellent partnering skills, strong communication and presence to work with key stakeholders, partners and executives across various LOBs

Nice-to-have

• Bilingualism (English and French)

What’s in it for you?

Whether it’s developing new skills, opportunities to innovate and grow, modern and comprehensive benefits, or the flexibility to enjoy the moments that matter, at RBC you have everything you need at your fingertips to build your career and life.

• Working with an award-winning team Awards | RBC Diversity & Inclusion
• A comprehensive Total Rewards package that prioritizes your overall wellbeing, including flexible and modern benefits, competitive compensation and stock options
• Work where you belong as part of a supportive, inclusive team and company that celebrate your unique perspectives, background and experience and want you to bring your whole self to work, every day.
• Leaders who are invested in your success and provide opportunities to learn, to grow and to try new things. Develop new skills, sharpen existing ones and explore paths you never knew existed with a host of learning programs and tools designed to support you in every phase of your career.
• Flexible work arrangements and leaders who support your needs—both personal and professional.
• An opportunity to have real impact on the lives of our clients and the communities you serve.
• RBCI software tools to boost your productivity 

Job Skills

Coaching Others, Communication, Effective Presentations, Facilitation, Interpersonal Relationship Management, Long Term Planning, Marketing Presentation, Performance Management (PM), Presentations, Professional Development Presentations, Professional Speaking, Program Facilitation, Public Presentations, Sales, Sales Activities, Team Management, Workshop Facilitation

Additional Job Details

Address:

MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGA

City:

Mississauga

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

INSURANCE

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-04-15

Application Deadline:

2026-04-29

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs.

Pay Range

The expected pay range for this position is:

$67,000.00 - $110,000.00

The pay range provided is for the primary work location referenced in the Additional Job Details section of this job posting. Pay ranges may differ based on location. If the posting lists multiple job locations, a recruiter can confirm availability of the role and the relevant pay rage for the additional locations listed. RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable.

You have the potential to earn RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided that business meets its performance targets and you meet your individual goals.

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.