Operational Risk Analyst
City : Toronto
Category : Full-time
Industry : Finance
Employer : Sun Life Financial
You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.
Sun Life (“SL”) has implemented an integrated Operational Risk Management Framework to effectively identify, assess, measure, mitigate, monitor and report its operational risks; and to provide business management and the board with a forward-looking and consistent view of operational risk exposures across the enterprise.
About the Job
Reporting to the Manager, Corporate Operational Risk Management, as part of a dynamic and resourceful team, the Operational Risk Analyst will support Sun Life’s Operational Risk Management Framework (“ORMF”). Responsibilities include, but are not limited to:
Contribute to Operational Risk measurement/monitoring methodology and tools, analysis and reporting (e. g. Operational Risk Events, Risk and Control Self-Assessments (“RCSA”), and Key Risk Indicators (“KRIs”), Operational Risk Taxonomy, Management and Risk Committee Reporting, among others);
Maintaining Operational Risk Management data, tools and resources, analyzing trends and reporting, developing/maintaining various team and stakeholder procedures and access protocols to various systems/tools/files (eg. in SharePoint and Archer), and;
Support the broader Corporate Operational Risk Management team in managing various procedures, communications and meetings, and assisting in quarter-end analysis and reporting processes, as needed.
What will you do?
Support enterprise-wide process for the collection of operational risk loss events, including maintaining operating procedures, and preparing risk data for quarterly and ad-hoc internal and external reporting, ensuring integrity of information presented;
Support the maintenance and continuous improvement of the enterprise-wide operational risk tools. Work with the Manager to ensure continued alignment of the tools with other operational risk processes (updates for policy changes, taxonomy changes, new Sun Life reporting structures);
Support 2LOD challenge of stakeholder use of ORM tools, risk acceptances and reporting results;
Maintain appropriate stakeholder access to CORM’s regular meetings, mailings, SharePoint sites and tools, ensuring consistent, accurate and timely information sharing;
Maintain centralized documentation and records for the Operational Risk Management program, including Global Source, Archer and Tableau Online documents/links, periodic Shareoint backups, and annual archiving and disposition of CORM SharePoint files/folders;
Some overtime during peak periods may be required.
What do you need to succeed?
General knowledge of risk management principles and practices
Undergraduate degree in a relevant discipline or equivalent experience
Adaptable, as needs of business change, exhibiting flexibility and good judgment in prioritizing tasks to meet tight deadlines
Communicates effectively with internal peers and leaders, using diplomacy and tact to problem solve and build consensus.
Works independently, and with peers, to successfully contribute to departmental goals.
Solid analytical skills required to support review of data, reporting evaluation and design
Advanced design/maintenance of SharePoint Online collaboration tools and reporting/analytics software (eg. MS Excel, Tableau, Archer)
Proficiency in MS Office applications (including MS Word, PowerPoint, Outlook)
Results oriented, driving for continuous improvement and efficiencies in department procedures and processes
3+ years professional experience in major financial institution with global operations
Experience in Operational Risk Management or related field
Experience analyzing quantitative and qualitative data
Familiarity with control frameworks and audit processes
Familiarity with Sun Life’s global insurance and financial services businesses or experience in a large global organization with multiple divisions and lines of business
What's in it for you?
15 vacation days per year
Flexible Benefits from the day you join to meet the needs of you and your family
Pension, stock and savings programs to help build and enhance your future financial security
The opportunity to move along a variety of career paths with amazing networking potential
Great Place to Work® Certified in Canada and the US.
Named 2021 “Best Places to Work” by Glassdoor
Canada Award for Excellence for Mental Health at Work - 2021
Flexible hybrid work model
Work and professional development that is united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives
A friendly, collaborative, and inclusive culture
The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.
Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.
Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to email@example.com.
At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.
We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.
Salary Range:53,300/53 300 - 86,300/86 300
Job Category:Risk Management
Posting End Date:02/10/2023