City : Toronto

Category : Casual/Internship

Industry : Healthcare

Employer : The Hospital for Sick Children

About Sickkids

Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world.  As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and education.  Our reputation would not have been built - nor could it be maintained - without the skills, knowledge and experience of the extraordinary people who come to work here every day.  SickKids is committed to ongoing learning and development, and features a caring and supportive work environment that combines exceptionally high standards of practice.

When you join SickKids, you become part of our community. We share a commitment and determination to fulfill our vision of Healthier Children. A Better World.

Don't miss out on the opportunity to work alongside the world's best in paediatric healthcare.

Posting Description

The Medical Interpreter, Arabic, facilitates verbal communication by conveying, as faithfully as possible, messages transmitted between Health Care Providers (HCP) and limited English-speaking patients/families (LEPs) who speak Arabic with the focus on the transmittal of medical information for direct patient care. The Medical Interpreter will be involved in a variety of complex patient care situations and will work with patients, families, and inter-professional health care teams. 

Here's What You'll Get to Do

Responsibilities to Patients/Families and Hospital Staff/Healthcare Providers 

·        Abide by Code of Ethics as established by the National Standards Guide for Community Interpreting Services 

·        Explain the role of the interpreter by properly introducing yourself 

·        Protect patient health information and confidentiality 

·        Refrain from imposing own values and opinions 

·        Maintain professional and ethical conduct at all time 

·        Refrain from mediating, advocating, giving advice or expressing opinions 

·        Refer patients/family members who have questions to the appropriate healthcare professional 

·        Provide interpretation in the following situations: pre-operative explanations, obtaining informed consent, post-operative discussions and instructions, discharge planning and specialized teaching (e.g., Diabetic, Transplant, Pharmacy and Dietetic teaching) 

·        Provide sight translation of documents for direct patient care discharge summary, medication instructions, and post-operative care 

·        Provide virtual interpretation related to direct patient care 

Responsibilities to the Interpreter Services Department 

·        Follow the policies and procedures established by Interpreter Services, the Hospital Code of Conduct and applicable PHIPA regulations  

·        Work collaboratively with a large and diverse inter-professional health care team.

·        Assume responsibility for all aspects of Medical Interpreter practice including accountability for standards of practice, ethical conduct and role responsibility. 

·        Participate in departmental team meetings 

·        Assume responsibility for departmental projects as required 

·        Make on-going efforts to educate Hospital staff in how to work effectively with interpreters 

·        Raise awareness among SickKids staff of the need for interpretation services as a resource to NELPs 

Here's What You'll Need

·        English proficiency assessment for non-native English Speaker (e.g. IELTS, TOEFL or college language assessment) 

·        Post-secondary credentials or equivalent 

·        Language Interpreter Skills Assessment Test (e.g. CILISAT, ILSAT) 

·        Post-Secondary Training in interpreting: Successful completion of the Language Interpreting Training Program (LITP) (College Certificate), Curriculum of minimum 180 hours or Glendon Graduate Diploma in General Interpreting (GDGI) 

·        Membership in a professional association of interpreters is preferred e.g. APLI, ATIO, OCCI 

·        Medical terminology Certification 

·        Documented medical interpreting experience both virtual and in-person 

·        French or other language proficiency (tested and trained) along with Arabic preferred 

·        Experience providing interpretation services in a paediatric hospital setting is preferred 

·        Excellent organizational, communication, interpersonal and collaboration skills 

·        Proficiency in the use of electronic platforms such as Microsoft 365, and other relevant hospital technology  

·        Delivery of services: In-person and virtual platforms  

·        Understand importance and demonstrates ability to foster a culture of Equity, Diversity, and Inclusion

·        Flexible availability to work various hours, including possible weekend and evening appointments 
 

Here's What You'll Love 

·        A focus on employee wellness with our new Staff Health and Well-being Strategy. Self-care helps us support others.  

·        A hospital that welcomes and focuses on Equity, Diversity, and Inclusion.  

·        The opportunity to make an impact. Regardless of your role or professional interest, you will be making a difference at SickKids and contributing to our vision of Healthier Children. A Better World.  

·        For more on why you'll love working at SickKids, visit our careers site.  

Employment Type:

Casual

Our Commitment to Diversity

SickKids is committed to championing equity, diversity and inclusion in all that we do, fostering an intentionally inclusive and culturally safe environment that reflects the diversity of the patients, families and communities we serve. Learn more about workplace inclusion.

Accessibility & Accommodation

If you require accommodation during the application process, please reach out to our aSKHR team.  SickKids can provide access and inclusion supports to eligible candidates to support their full engagement during the interview and selection process as well as to ensure candidates are able to perform their duties once successfully hired.  If you are invited for an interview and require accommodation, please let us know at the time of your invitation to interview. Information received related to access, inclusion or accommodation will be addressed confidentially.

How to Apply

Technical difficulties? Email ask.hr@sickkids.ca with a short description of the issues you are experiencing. We will not accept resumes sent to this inbox but we are happy to respond to requests for technical assistance.

Tip: Combine your cover letter and resume into ONE document of 20 pages or less as you cannot upload multiple documents as part of your application.

Every application is reviewed by a human recruiter and all hiring decisions are made by people. In some cases, AI-assisted tools are used to help review applications based on job-related qualifications.

All positions posted on the SickKids Hospital's Careers Site represent current vacancies, unless otherwise posted in the job description.