City : Vancouver

Industry : Financial/Banking

Employer : Vancity

Our Story & Purpose: 

We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members. 

As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,300 diverse individuals, access competitive rewards and benefits, and be part of a greater movement - apply today!? 

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Your Role in Supporting Our Members: 

As the Marketing Operations Lead, you will lead enterprise marketing operations by driving planning, governance, and coordination across all marketing channels, tools, and processes. You will play a key role in ensuring campaigns are delivered seamlessly, efficiently, and with measurable impact. This role is ideal for a strategic, systems-thinking marketing professional who excels in operational excellence, cross-functional collaboration, and continuous improvement. 

This is a full-time, permanent role based at Vancity head office and will report directly to the Manager, Marketing. While this position provides a hybrid work arrangement, you will be expected to be on-site for events and business demands. 

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How You'll Make an Impact: 

• Leading the enterprise marketing calendar, ensuring alignment of initiatives, timelines, and dependencies across teams 

• Establishing and evolving marketing policies, workflows, and approval processes to drive consistent, scalable delivery 

• Coordinating integrated campaign execution across channels to ensure seamless member experiences 

• Overseeing operational performance of owned marketing channels and identifying opportunities for optimization 

• Supporting the effective use of marketing technology and tools to enable efficient campaign execution 

• Partnering with analytics and technical teams to ensure data quality, governance, and measurement standards 

• Advising on campaign delivery approaches and ensuring alignment to marketing strategy and priorities 

• Coaching and mentoring marketing specialists and coordinators to strengthen operational capability and execution 

What You’ll Bring to the Team: 

• A degree or diploma in Marketing, Business Administration, Communications, or a related field 

• 5–8 years of progressive experience in marketing operations, campaign management, or a related discipline 

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