Career Opportunity

Looking for a new and exciting opportunity? We’re currently seeking a Manager, Vehicle Maintenance to join our Streetcar Maintenance Department. In this role, you'll lead the daily planning, coordination, and oversight of maintenance activities for vehicles, equipment and staff (union and non-union) at the assigned facility on a 24-hours/day and 7 days/week basis. This position is central to maximizing operational efficiency, budgetary/financial effectiveness, employee training, effective labour relations, regulatory and legislative, workplace safety and equipment and vehicle safety and reliability in the provision of sufficient service vehicles to the appropriate departments in order to meet daily revenue service and, related transit revenue operation.

Provide support and guidance on a 24-hour/day, 7 day/week basis and may be required to substitute for the Head or Senior Manager.

Come join our team during this exciting time!  

What You Will Do

• Lead the coordination and implementation of best practices and risk management initiatives for all maintenance facilities.
• Plan and coordinates all phases of project activities related to Safety, Reliability, Warranty, Quality Control, Inspection and Certification
• Ensure vehicles are available for daily scheduled service.
• Manage the evaluation and approval process for Supplier non-conformances, and the readiness and capability reviews and assessments for Supplier production.
• Schedule and conduct relevant inspections, certifications and repairs for assigned vehicles/fleet, as well as dispatching, servicing and fueling as required.
• Responsible for the development of cost effective maintenance policies and practices as well as the reliability and quality control of the fleet at carhouses and shops
• Develop short/long term plans for vehicle maintenance, repair and servicing; provide user-level vehicle maintenance system support. Develops comprehensive test programs to provide data for important equipment selection and decisions; coordinates the development of procedures for routine tests and acceptance testing.
• Participate on the specification, procurement and commissioning of equipment and facilities.
• Monitor and manage vehicle and/or component reliability including the development of programs.
• Work with Vehicle Projects teams and/or Maintenance Engineering sections regarding; the evaluation, development of specifications and acceptance of new vehicles; fleet configurations; vehicle rebuilds; retrofit scope of work, etc.
• Oversee the assigned facility’s administration by budgeting for workforce and material requirements, monitoring work methods and procedures and preparing written reports and correspondences concerning facility operation and personnel.
• Direct and coordinates supervisory staff in the performance and execution of approved plans and programs including major vehicle overhaul programs.
• Ensure effective communication and negotiation of all matters between staff, management and unionized workforce, as well as promoting and maintaining harmonious working relationships.
• Prepare and administers the facility business plan and operating/capital budgets.
• Maintains good labour relations with all Union representatives (i.e., ATU-Local 113, IAMAW-Lodge 235, CUPE-Local 2 etc.) in the resolution of labour concerns and ensuring effective communication between management and the Union.
• Develop an understanding of the performance characteristics of assigned fleets; striving to maintain/enhance vehicle reliability through liaison with maintenance/vehicle engineering and technical services Sections and vehicle reliability and Shop capital and operating programs.
• Foster and promote a safe working environment through effective training and leadership practices.

Responsible for treating passengers and/or employees with respect and dignity and ensuring the needs of passengers or employees with disabilities are accommodated and/or addressed (if applicable and within their area of responsibility) in accordance with the Ontario Human Rights Code and Related Orders so that they can fully benefit from the TTC as a service-provider and an employer. 

What Skills Do You Bring

• Demonstrate specialized expertise and knowledge in the assigned field
• Communicate in a variety of mediums
• Manage human resources
• Understand and apply relevant laws and regulations
• Use office technology, software and applications
• Apply analytical skills

What Qualifications Do You Bring

• Completion of a post-secondary college diploma or university degree in a related discipline (e.g. Engineering, Business Administration etc.), complemented with progressively responsible experience in a management capacity over related functions, preferably in a unionized environment, or a combination of education, training, and experience deemed to be equivalent.
• Registration as a Professional Engineer (P. Eng) in the Province of Ontario (PEO) certification considered an asset.
• Project Management Professional (PMP) Certification considered as an asset.
• Certification as a Truck and Coach Technician (310T), Automotive Service Technician (310S) and/or a Site Operator are also considered a valued asset.
• Extensive supervisory and/or managerial experience in a directly related field combined with broad exposure to and sound knowledge of related trades and disciplines.
• Extensive knowledge of fleet maintenance management concepts and practices, including such elements as; standards and procedures development, program maintenance, project management principles, work scheduling and resource allocation.
• Specialized knowledge of relevant vehicle maintenance and repair procedures, techniques and associated technology.
• Strong knowledge of relevant policies and procedures, government laws, and regulations standards as they apply to large vehicle maintenance operations.
• Working knowledge of environmental, health and safety and other regulations related to vehicle safety and maintenance.
• Good knowledge of business administration including budgeting principles and practice, fiscal and human resources policies, and legislation/regulations regarding human rights, employment law, etc.
• Excellent business judgement supported by superior analytical, investigative and problem solving skills.
• Demonstrated ability to motivate staff and effectively manage the performance of a large group of union and non-union employees.
• Well organized and must have effective time management skills, excellent administrative, team building, leadership and decision making skills.
• Must have or quickly acquire a comprehensive knowledge of maintenance operations (i.e. organizational structure, operating rules, procedures, policies, etc.)
• May be required to successfully complete in-house training programs pertinent to workplace safety or other technical training course as defined by management.

What We Offer

• Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging and represents and reflects the needs of the communities we serve.
• One of the great benefits of being a full-time TTC employee is becoming a member of TTC defined pension plan. 
• A comprehensive benefits package that covers health, dental, vision and more.
• Support for professional development opportunities for all colleagues through a broad range of learning programs that include in-person and online training, leadership development, and support for colleagues’ well-being.