Manager, High Risk Client Management
City : TORONTO, Ontario, Canada
Category : Audit | Compliance | Legal | Risk
Industry : Financial/Banking
Employer : RBC
Job Summary
Job Description
What is the opportunity?
As Manager, Correspondent Banking, High Risk Sectors you support the Senior Manager, HRS, HRC by providing direction and execution of core risk decisions related to the identification, review, management, and escalation of higher risk clients. This includes risk assessment and enhanced due diligence (EDD) processes to mitigate against financial, regulatory, reputational, and legal risks at RBC using a risk-based approach. You will also assist in the identification, confirmation, management, and approval process for the on-boarding and periodic review and assessment of high risk clients. You’re committed to ensuring that individual / collective teams’ knowledge is current, so that outcomes are based on a thorough understanding of risk involved and are made in the context of AML / CTF regulatory requirements.
What will you do?
- Prioritize and manage HRC EDD risk assessment workflow for units supported by the HRS Teams and ensure that the Global Standards for Client Risk Management (CRM) and EDD are executed consistently
- Partner with the FIU, Insights & Analytics, and Global AML Compliance to ensure that HRC risk assessments are appropriately coordinated, routed, and escalated where relevant, using a risk-based approach
- Manage the execution of the HRC processes (including on-boarding and periodic review) and ensure, where applicable, all regulatory timeframes are met
- Work with business partners and stakeholders to ensure that, where applicable, all issues /reviews are escalated appropriately within defined timelines and in accordance with RBC’s policies and procedures
- Help individuals and teams achieve high performance through building capabilities and effective coaching and performance management
- Effectively communicate with business partners and stakeholders to ensure a high degree of service standards and client care focus is maintained
- Provide input into the development of processes, guidance documents, tools and job aids as required, in order to enhance the HRS Strategy and ensure compliance with regulatory and policy requirements
- Provide feedback to the Manager/Senior Manager where gaps are identified regarding processes in order to ensure adherence to compliance with AML / CTF legislation, policies, and procedures
- Provide operational capacity support to other HRC teams where needed
What do you need to succeed?
Must-have
- 2+ years of strong Financial Crimes, AML/Fraud knowledge to prevent the use for RBC’s financial services for money laundering and terrorist financing
- Demonstrated knowledge of or experience in financial and money laundering crimes/High Risk
- Knowledge of and/ or experience in AML Compliance, Financial Crimes investigations (or within law, with working knowledge of AML compliance requirements and regulations for Canada, US, Caribbean and other jurisdictions where RBC operates)
- Skilled in Microsoft Office Outlook, Excel, Word applications
- Post-secondary education or equivalent experience
Nice-to-have
- Some management experience
- CAMS designation
- Language skills (e.g. French, Cantonese, Mandarin)
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Work in a dynamic, collaborative, progressive, and high-performing team
- To be part of a large and growing global organization which puts client interests first and has a culture of fairness and accountability
Job Skills
Anti-Money Laundering (AML), Communication, Data Gathering Analysis, Detail-Oriented, Operational Integrity, Process Management, Risk Appetite, Risk AssessmentsAdditional Job Details
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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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