City : Vancouver

Industry : Financial/Banking

Employer : Vancity

Our Story & Purpose: 

We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members. 

As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,300 diverse individuals, access competitive rewards and benefits, and be part of a greater movement - apply today!? 
 
Your Role in Supporting Our Members: 

As a Learning Designer, you will play a key role in enabling Vancity employees to deliver a future-forward member experience by leading the learning work required to support a defined business project. In collaboration with leaders, project teams, and key stakeholders, you will assess learning requirements, define desired outcomes, and design, develop, and deliver tailored learning solutions across relevant modalities to support implementation, build capability, and meet the needs of the project. This role is ideal for a collaborative, creative professional with strong instructional design expertise and the ability to translate business and learner needs into practical, effective learning experiences. 

This is a Full-time, Temporary role based at our Vancity head office and will report directly to the Manager, Learning. While this position provides a hybrid work arrangement, you will be expected to be on-site for events and business demands. 
 
How You'll Make an Impact: 

• Conduct needs assessments and gather input from leaders, project teams, subject matter experts, and stakeholders to identify learning requirements, define desired outcomes, and shape practical learning solutions for the project. 

• Design, develop, and deliver tailored learning assets across relevant modalities, including eLearning, microlearning, facilitator materials, job aids, presentations, and virtual or in-person learning experiences. 

• Lead and implement the learning work for the assigned project by coordinating activities, managing deliverables, and adapting approaches to support audience needs and implementation timelines. 

• Provide recommendations on learning design, development, and delivery approaches, and refine learning assets based on stakeholder feedback, project priorities, and implementation needs; presentations to across all levels Directors, Managers, C-Suite. 

What You’ll Bring to the Team: 

• Post-secondary education or diploma in Adult Learning, Digital Media, or a related discipline 

• Experience in learning and development, instructional design, or a similar builder-focused role 
  
  
• Preferred experience with Articulate 360, Rise & Storyline or similar.
   
• Strong MS Office skills and proven presentation skills to Director level and up;

• Demonstrated experience designing, developing, and delivering engaging learning solutions across virtual, in-person, and self-directed formats 

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