City : Toronto

Category : Legal Services

Industry : Real Estate and Rental and Leasing

Employer : Toronto Community Housing Corporation

What we offer

In addition to a competitive salary and a rewarding career where you can truly make a difference, we offer a comprehensive package that meets the various needs of our diverse employees, including:

• Ability to participate in inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities;

• Minimum three (3) weeks of paid annual vacation days, increasing with years of service

• Four (4) paid personal days;

• Defined benefit pension plan with OMERS, includes 100-per-cent employer matching;

• Health and dental benefits; including a health spending account available upon your start date;

• Employee and family assistance program;

• Maternity and parental leave top up (93% of base salary);

• Training and development programs including tuition reimbursement of $1500 per calendar year;

• Fitness membership discount. 
   

Hybrid Job: This job offers the opportunity to work from home as part of a hybrid work arrangement. This arrangement will allow you to work some days at a TCHC work location and the rest of the time from home. The amount of time required to work at a TCHC work location is flexible, while considering operational and service delivery requirements.

Make a difference 

The role of an Investigator is to conduct investigations into suspected fraud and waste matters involving the Rent-Geared-to-Income (RGI) Program. The Investigator is also responsible to liaise with internal stakeholders and external agencies throughout the investigative process.  In addition, the investigator is required to compile and maintain case files, prepare reports and legal briefs, attend court hearings and maintain thorough knowledge of the legislations and procedures relevant to TCH while adhering to MFIPPA and PIPEDA rules.  

What you’ll do

Investigates suspected RGI fraud allegations, including the misrepresentation of tenant income, assets, household composition, and unauthorized occupancy, subletting, and other breaches of applicable policies or regulations.  

• Utilizes databases to conduct research and analysis  
• Compiles investigative evidence and witness statements, and ensures evidence is available and organized for presentation
• Maintains and updates the internal case management databases, ensuring accurate tracking of investigative findings, case status outcomes and all information collected during the course of the investigation.  
• Conducts investigations in an impartial, objective, and unbiased manner
• Analyzes information and determines viability of cases
• Conducts interviews with complainants, suspects, residents, witnesses, and employees, as required
• Prepare correspondences, briefing notes, extensive reports, and recommendations, where necessary   
   

Ensure proper liaison is establish and maintained with law enforcement, third party agencies, regulatory bodies and TCH staff throughout the investigative process. 

• Conducting research and obtaining information from third party agencies 
• Maintain a strong source of networks within the Corporate Fraud Investigation’s industry.
• Ensure that any information received has been properly supported, is confidential and complies with any rules of evidence for litigation purposes.
• Maintain through knowledge of legislation and procedures relevant to TCH, while adhering to MFIPPA and PIPEDA rules.
• Identifies control weaknesses and process inefficiencies, and provides recommendations to internal stakeholders to strengthen internal controls, improve operational efficiency, and support effective fraud risk management. 

Surveillance and Investigative Techniques  

• Conduct mobile and stationary surveillance of subject(s), where necessary 
• Conducts reviews of CCTV surveillance equipment and related footage.
• Conduct Unit Inspections or site visits.
   

Court and Tribunals

• Provide crown briefs to law enforcement and TCH legal staff, where necessary 
• Attend court and present detailed evidence as required

Stakeholder Education and Support

• Provides education and guidance to frontline staff and internal stakeholders by sharing best practices and promoting effective approaches to fraud prevention, detection, reporting and fraud management. 
• Prepare and deliver educational presentations to staff on fraud risks, prevention strategies, investigative processes, and compliance requirements. 
   

What you’ll need

• 5 Years of extensive job related experience in investigations, fraud prevention, regulatory compliance, law enforcement, or a related discipline
• Completion of a post-secondary education in relevant area, i.e. Law enforcement or Corporate Fraud Investigation
• Thorough knowledge and experience in investigative procedures and methodologies involving fraud investigations, with adherence to privacy legislation and human rights. 
• Experience conducting investigations, compliance reviews, or case management
• Experience interpreting legislation, policies or regulatory requirements
• Report writing and documentation skills
• Experience conducting interviews and gathering evidence
• Strong communication, conflict resolution, and negotiation skills
• Proficiency with databases, case management systems and Microsoft Office Applications 
• Knowledge of confidentiality and privacy requirements 
• Possession of a valid Ontario Class “G” Driver’s License and access to a vehicle is required.
   

What’s next

Once you apply, we’ll review your resume and contact you if we believe your skills and experience will make you successful in the role. If you are selected to move forward, the process will include one or more interviews and/or assessments and reference checks.

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