City : Brampton

Category : Yearly Direct Hire

Industry : Recruitment/Staffing

Employer : The Adecco Group

SUMMARY

Our client, a well-established distributor serving the industrial manufacturing sector, is seeking an Inside Customer Service Representative to join their team in Brampton, Ontario. This full-time, permanent opportunity is ideal for a customer-focused professional who enjoys building strong client relationships, supporting sales activities, and providing exceptional service in a fast-paced environment. This position offers a Monday to Friday schedule (8:00 AM to 4:30 PM), three weeks of vacation, a comprehensive benefits package, and matched retirement savings.

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QUALIFICATIONS

• Previous customer service experience in an industrial, manufacturing, distribution, or related environment preferred

• Excellent communication and interpersonal skills

• Knowledge of industrial products or tooling is considered an asset

• Strong computer proficiency and ability to learn new systems

• Strong organizational skills and attention to detail

• Ability to work effectively in a team-oriented environment

• Ability to manage multiple priorities in a fast-paced setting

• High school diploma or equivalent required

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RESPONSIBILITIES

• Process and enter incoming customer sales orders accurately and efficiently

• Respond to customer inquiries and provide timely support by phone and email

• Deliver a high level of customer service while maintaining strong customer relationships

• Source products to meet customer requirements and requests

• Act as the primary liaison for special tooling requests

• Prepare and provide customer quotations

• Identify customer needs and recommend appropriate product solutions

• Develop and maintain positive relationships with customers

• Communicate effectively with team members and site management

• Support overall customer service and sales objectives as required

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APPLICATION

Qualified candidates interested in this opportunity are encouraged to submit their resume for consideration. Only qualified candidates will be contacted. Thank you.