Global Director, Real Estate Change Management & Engagement
City : Toronto
Category : Marketing | Communications
Industry : Financial/Banking
Employer : RBC
Job Description
What is the Opportunity?
The Global Director, Real Estate Change Management & Engagement will lead the strategic development, communication, and implementation of Corporate Real Estate (CRE) initiatives across RBC. This role serves as a critical bridge between the CRE team, internal stakeholders, and enterprise systems, ensuring seamless adoption of new tools, processes, and facility changes. The Director will oversee multi-faceted communications, digital workspace management, and large-scale change initiatives that impact the enterprise workforce.
What will you do?
Project and Facilities Management Communications
- Develop and execute internal stakeholder communication strategies for significant facility issues and project updates
- Coordinate multi-channel communications with CBRE and internal teams regarding facility disruptions (e.g., elevator/washroom outages) with proposed mitigations
- Lead communications for major initiatives such as Project 200 openings and employee building transitions
- Ensure timely, clear, and consistent messaging across all CRE-related communications
CRE Connect Group Site Management
- Own and oversee the internal Connect Group site as the central hub for day-to-day CRE needs
- Curate and maintain links to CRE tools, team resources, onboarding materials, and organizational guidelines
- Ensure the site remains current, user-friendly, and accessible to all RBC employees
MyWorkspace (CRE Hub) Revamp
- Lead the redesign and enhancement of the RBC Net in partnership with Corporate Communications
- Support expanded CRE services including CBRE-provided offerings through an improved digital experience
- Drive adoption and engagement with the reimagined internal platform
Change Management and Project Delivery
- Spearhead change management strategies for enterprise CRE projects
- Develop comprehensive training materials and adoption strategies for new CRE tools and processes
- Create learning programs equivalent to enterprise change initiatives (e.g., Coupa for Procurement, Data Literacy for CDO)
- Manage internal stakeholder communications to support project schedules and successful delivery.
What do you need to succeed?
Must Have:
- 8+ years of experience leading enterprise-wide change management initiatives
- Knowledge of CRE operations, workplace transformation and facilities management
- Experience managing complex, cross functional projects with tight timelines
- Strong stakeholder management and influencing skills across multiple organizational levels
- Experience managing digital workspaces and internal communication platforms
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
- Flexible work/life balance options
- Opportunities to do challenging work
#LI-POST
Job Skills
Crisis Management, Decision Making, Industry Knowledge, Internal Communications, Knowledge Organization, Long Term Planning, Multi-Level Communication, Oral Communications, Organizational Communications, Organizational Savvy and PoliticsAdditional Job Details
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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.