City : Toronto

Category : Full-time Salaried

Industry : Operations

Employer : Metro Toronto Convention Centre (MTCC)

JOB DESCRIPTION

Reporting to the Director of Engineering, the Engineering Manager is responsible for managing the Engineering Department and ensuring a properly functioning, safe, and secure building. 

JOB RESPONSIBILITIES

Building Maintenance:

• Supervise building maintenance activities, staff, contractors, tenants, and landlord relationships.
• Direct, evaluate, and implement a preventative maintenance program to ensure building systems operate at peak performance.
• Regularly communicate with landlord and facility partners.
• Conduct building audits, develop work plans, and implement cost-effective solutions consistent with the company’s overall vision.
• Ensure the building meets all legislative and operational requirements.
• Ensure 24-hour service availability.
• Implement initiatives aimed at improving processes, safety, and efficiencies while achieving cost reductions.
• Develop, implement, and manage departmental vision, goals, and objectives, including adherence to preventative maintenance schedules and customer service standards.
• Work collaboratively with MTCC departments and external contractors/service providers to promote the overall site safety program.
• Ensure compliance with MTCC Occupational Health & Safety standards and applicable OH&S acts, regulations, and codes for all projects.

Financial:

•  Prepare operational and capital budget recommendations consistent with annual maintenance requirements.
•  Monitor budgets, preventative maintenance, and energy usage; analyze performance trends.
•  Manage departmental expenditures, including energy costs, purchase orders, accruals, and budget reporting.
•  Develop statistical cost information to support program planning, budgeting, and scheduling.
•  Obtain and review price quotes for the procurement of parts, services, and labour for projects.
•  Conduct financial and business analysis, including preparation of monthly reports.
•  Maintain general services contracts and documentation.

Client Care: 

•  Liaise and collaborate with client service managers to ensure customer needs are identified and met.
•  Prepare specifications for new work and service contracts.
•  Work internally with departments to support the Continuous Improvement Program.
•  Work closely with the Health and Safety Committee and operations team to ensure processes and work areas remain compliant throughout the facility.
•  Maintain quality assurance and quality control programs.
•  Develop action plans based on feedback from Client Feedback Surveys.
•  Attend client meetings as required.
•  Oversee cooling and heating services to customers and consult with managers to ensure services are delivered effectively.
•  Coordinate external contractors and suppliers to arrange services.
•  Provide fire protection and security support to maintain a safe environment.
•  Provide guidance, support, and direction to maintenance staff.
•  Evaluate completed work and maintain records related to energy usage, service providers, financial reporting, equipment, and maintenance.
•  Improve work processes to enhance customer satisfaction.

JOB SKILLS AND REQUIREMENTS 

•  Minimum of 8 years of experience in a similar position.
•  University degree in a relevant program.
•  Work experience with strong knowledge of building management practices and building systems.
•  Skilled in professional trades, primarily mechanical and electrical.
•  Strong ability to read blueprints, schematics, and technical drawings.
•  Excellent organizational, verbal, and written communication skills.
•  Supervisory experience with the ability to coach, mentor, and motivate a diverse group of individuals in a unionized environment, including skilled trades.
•  Proficient in Microsoft Office and other Microsoft-based software.
•  Experience with Building Automation Systems (BAS) including Siemens and Automated Logic.
•  Experience with lighting systems such as PDM, Lutron, Paradigm, and Chronos.
•  Experience with accounting systems (Adaco) and event management software (Ungerboeck).
• Demonstrated ability to communicate effectively while coaching and motivating employees.

Why Join us?   

At Metro Toronto Convention Centre, we believe in investing in our people and creating a supportive, engaging workplace. As part of our team, you’ll be part of a collaborative, people-first culture and enjoy a variety of benefits designed to help you grow, succeed, and feel appreciated:    

• Ongoing Training & Development – Grow your skills and explore new opportunities through learning and cross-training across departments  
• Employee Recognition Platform – Be recognized and appreciated for your contributions by peers and management  
• Volunteer Opportunities – Make an impact in the community through company-supported initiatives  
• Employee Assistance Program (EAP) – Get confidential support for your personal and professional well-being  
• Interactive Workshops – Connect, learn, and stay inspired with practical, engaging sessions