Chief People Officer (City of Toronto)
City : Toronto
Category : HR
Industry : Public Sector
Employer : City of Toronto
- Sets the vision, strategy, and priorities for the People & Equity Division, within the City’s overall strategic priorities and the diverse human resource needs across the Toronto Public Service.
- In collaboration with the City Manager and senior and corporate leadership colleagues, leads and supports the City’s transformation priorities and objectives.
- Provides strategic leadership and accountability for the enterprise-wide implementation of strategies, frameworks, and programs, and the provision of robust, strategic human resources expertise, advice, services, and support, in all areas of human resources including, but not limited to talent acquisition and retention, total rewards, workforce and succession planning, learning and development, employee relations, labor relations and collective bargaining, workforce equity and service equity.
- Leads the implementation and continued development of human resources policies and practices that support a modern and flexible work environment and the current and future needs of a modern public service, ensuring policies and practices comply with relevant legislative authorities, best practices, and standards.
- Creates and implements a sustainable Talent Blueprint for the City which includes the design and implementation of learning and development activities, initiatives and programs universally required by all staff or by specific categories of staff to support the building of a learning culture focussed on individual, team and corporate performance.
- Provides overall strategic direction in creating a positive labour relations climate, where working collaboratively and respectfully with bargaining agent partners are integral to ensuring alignment with legislative and collective agreement requirements in support of positive employee experiences.
- Leads the development of operational plans for human resources and the development, monitoring and reporting of performance metrics and risks for human resources.
- Leads the development and maintenance of a collaborative, forward-thinking culture within the Toronto Public Service and champions change across the organization with a focus on employee engagement, and individual, team and leadership development.
- Promotes and drives innovation and continuous improvement throughout the People & Equity Division and across the City related to human resources and equity.
- Develops an agile and flexible organization structure and work environment which stays at the forefront of innovation, collaboration, client service delivery, and positive employee experience through a diverse multi-disciplinary team. Champions and promotes an environment and culture of service excellence which respects diversity, encourages all employees to work together to achieve results and contribute to a healthy, rewarding, and productive working environment where personal and team accountability are key to meeting the mandate of the Toronto Public Service.
- Certified Human Resources Leader (CHRL) or related certification is preferred. A university or graduate degree in a relevant professional discipline (e.g. Human Resources, Labour Relations, etc.) is a strong asset.
- Progressively more responsible and accountable senior HR leadership experience in providing direction and oversight of a robust human resources function with expertise in developing and implementing best practices in human resources programs, policies, learning and development initiatives, advisory services, and human capital management systems ideally within a unionized environment.
- A proven strategic and inspirational leader with expertise in leading and executing change, enriching employee engagement and employee experience, and ensuring effective and timely client service delivery within a dynamic and complex operating environment of scope and scale.
- Labour relations experience including responsibility for strategy development and relationship and partnership building.
- Experience leading and managing a high-performance team.
- Experience “leading/managing through influence”, driving results requiring contribution and buy in from multiple line business leaders.
- Deep commitment to reconciliation, equity, accessibility, human rights and inclusion.
- Leadership skills to strategically design and execute on key deliverables aligned to a post-COVID environment.
- Demonstrated ability to quickly build and garner credibility and respect with multiple stakeholders, including elected officials.
- Self-directed with strong critical thinking skills and results orientation.
- Development of self and others as leaders within a challenging, complex and evolving environment; demonstrating resilience and positivity that allows for balance while encouraging forward momentum to achieve results.
- Ability to formulate budget strategies with strong business acumen in understanding the key financial drivers and their dynamics.
- Excellent communication (verbal and written), presentation, facilitation, and interpersonal skills.
- Practical and pragmatic in style and approach.
- Knowledge and expertise in human resource theories, principles, and best practices.
- Knowledge and interpretative understanding of relevant legislation (e.g., Occupational Health and Safety, Ontario Human Rights Code, WSIB, Employment Standards Act) and initiatives which impact human resource programs and services in a broader public sector environment.