City : Ottawa

Category : Hourly Temporary/Contract

Industry : Recruitment/Staffing

Employer : The Adecco Group

Adecco is currently hiring Box Office Attendants for Cirque du Soleil. We are looking for enthusiastic, customer-focused individuals who enjoy helping people, delivering exceptional service, and working in a fast-paced live entertainment environment.

This is an exciting opportunity to be part of a world-renowned production while assisting guests with ticket purchases, answering questions, and creating memorable customer experiences from the moment they arrive.

• Pay rate: $19.00/hour

• Location Ottawa, ON

• Shifts: 90 minutes prior to the beginning of the show until the end of intermission of the last show. Hours will vary. | 5 days a week (subject to change according to the show schedule)

• Job type: Temporary | Full-time

Here's why you should apply:

• Paid weekly accurate and on time

• Strong health and safety programs

• Medical and dental benefits once qualified

• Free training programs

• New and quicker onboarding process

Responsibilities:

• Sell tickets at the window using Cirque du Soleil’s ticketing system

• Assist customers and answer all questions with confidence and efficiency

• Manage the will call and reprints

• Assist customers with purchase decisions

• Resolve customer conflicts with guidance from supervisor

• Maintain knowledge of products currently available to customers

• Understand and relate purchasing policies to customers

• Collect complete and accurate data from customers

• Follow proper cash handling procedures and reconcile daily transactions

• Ascertain and resolve customer concerns, requests, and/or complaints in a timely, courteous and informed manner

• Contribute to the environment of the box office in a way that is conducive to customer service, sales promotion, safety, and quality of work life

• Assist in the concessions to serve F&B products during intermission

• Keep the working environment clean and sweep after each selling period

• Performs other duties as required.

Qualifications:

• Possess the ability to learn ticketing software and retain a high level of complex information

• Be comfortable working in a loud environment

• Be calm, motivated, polite and courteous

• Have a professional, clean appearance with a straight posture. Note: Employees are responsible for arriving in black shirts, pants and shoes (no logos

• Be physically able to stand up for long hours and travel up-and-down stairs frequently

• Understand customer service and hospitality

• Work well with others

• Pay attention to the details

• Working fast and efficiently under pressure

• Have a welcoming and friendly attitude (smile and proper greetings);

• Know when to get the help of a supervisor

• Availability for the whole city duration

• Bilingual in French and English is required

• Must be legally eligible to work, and reside in Canada

Are you interested in this position? Apply now! Our dynamic team of recruiters will reach out if you qualify for this role.

At Adecco our purpose is simple: to make the future work for everyone. We live our values, Passion, Collaboration, Inclusion, Courage, and Customers at Heart, by fostering a workplace where diversity is celebrated and every voice matters. We encourage applications from individuals of all backgrounds and identities. Together, we’re making the future work for everyone.

If you are interested in learning about the Aspire Academy to upskill into your next role!

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