City : Dawson Creek

Category : Full-Time Support

Industry : Education

Employer : Mohawk College

Status: Temporary Part Time: February 2026 – July 2027

Hours: Up to 24 hours/week

Home Campus: Stoney Creek (fully on-site)

Rate of Pay: $24.88 per hour, plus 6% in lieu of vacation

Vacancy Status: 1 vacancy available

Posting Date: January 16th, 2026

Closing Date: January 22nd, 2026 at 7:00 pm EST

We believe the rich diversity among our students and the communities we serve should be reflected within our workforce. As educators, we believe it is important to act and show leadership in advancing the principles of reconciliation, equity, diversity, and inclusion in our community.

The Accessibility Navigator assess inquiries from applicants and students regarding Accessible Learning Services, assisting in completing intake requirements, scheduling appointments, and conducting outreach to students to facilitate appointments.

The Accessibility Navigator provides student check-in and referral for students who present with high accommodation needs, supports the Accessibility Support Officers with arranging accommodation supports, and assists external providers to navigate access to college meeting rooms and classrooms when providing accommodation support to students.

The Accessibility Navigator assists with record-keeping requirements. This involves helping to ensure Accessible Learning Services meets Ministry data collection requirements.

The Accessibility Navigator processes confidential student documentation. The incumbent must have a full understanding of FIPA and PHIPPA legislation, OHRC policy on the duty to accommodate persons with disabilities, along with a full understanding of the student record-keeping system used in Accessible Learning Services.

What you’ll be doing:

Accessibility Navigation & Front Desk Coverage

• Taking the lead role with new ALS student intake which involves meeting with new intakes, supporting completion of intake forms in Accommodate, gathering documentation, and arranging ALS appointments through the Accommodate portal.
• Provides coverage for phone calls to the Accessible Learning Services phone line and email.
• Meeting with students to offer check-in appointments using a structured interview and referral process.
• Provides support to the Accessibility Support Officer with the arrangement of accommodations such as peer supports, ergonomic furniture, emailing Accommodation Letters, and making requests for disability documentation from school boards and other academic institutions.
• Student and department outreach, including following up with students who miss appointments, outreach to students registered with ALS to check in on progress and offer services, and representing ALS at internal Mohawk and external promotional events.
• Follows up with students who miss appointments and assists with rebooking.

Accessibility Department Support

• Responsible for the scanning of accessibility intake and consent forms, and any other clinical documentation into Accommodate.
• Engages in internal and external promotion of departmental services and programs.
• Processes requests for information/documentation from student files and prepares letters in draft for Manager’s signature to release the contents of student files to approved individuals.
• Monitors generic email accounts for accessibility, including providing referrals to internal college and community resources, answering service-related questions and front-line response to complaints and concerns.
• Assists ALS with Accommodate data and document processing requirements, helping to ensure that all appropriate student information is in Accommodate and processing financial assistance documents.

ALS Front Desk

• Provides back up to the ALS Front Desk Support for the Student Triage Support Officer.
• Provides back up for appointment and meeting scheduling and preparation of the ALS schedule prior to each semester.

Other duties as assigned.

What you’ll bring to the role:

•  3-year diploma/degree in Social Work, Human Services, Community Services, Rehabilitation Services, or Education.
• A minimum of three years of practical experience, in a service-oriented environment within an educational setting; primarily related to supporting applicants, students and staff.
• Safe Talk, Mental Health First Aid, Non-Violent Crisis Prevention and Intervention Course would be an asset.
• Experience working with persons with disabilities to facilitate their academic social and career development which includes training in AODA, OHRC Policy.
• Experience providing client services programs, advocacy, coaching, and problem solving.
• Experience with current computer software (e.g., MS office) and data management systems, including generating reports, performing data queries, maintaining databases (e.g., spreadsheets).
• Demonstrated commitment and understanding of human rights, equity, diversity, inclusion, and accessibility.
• The ability to communicate and work effectively with diverse students, employees, and communities.

What we offer:

•  Opportunity to gain experience and build relationships at a Hamilton/Niagara Top Employer.
• Access to professional development opportunities.
• Option to enroll in Defined Benefit pension plan (CAAT) with contributions matched by Mohawk College.
• Discounted rate for full-service athletic facility and instructor-led classes.
• Opportunities to engage in wellness events and activities.

To find out more about working at Mohawk College, including our Employee Value Proposition, please visit https://www.mohawkcollege.ca/about-mohawk/careers-at-mohawk

We are committed to reconciliation and nurturing an inclusive, diverse, equitable, and accessible (IDEA) environment for everyone who learns and works at Mohawk College. We welcome applications from racialized persons, women, Indigenous people, persons with disabilities, 2SLGBTQIA+ persons, and others who may contribute to the further diversification of ideas.

The College is committed to fostering inclusive and barrier-free recruitment and selection processes. If you require accommodation during any stage of the recruitment process, please contact Human Resources.

To learn more about Mohawk College’s commitments, please visit the Mohawk College strategic plan webpage: https://www.strategicplan.mohawkcollege.ca/