Manager Supplier Management
City : Toronto
Category : Operations
Industry : Financial/Banking
Employer : RBC
Job Description
What Is The Opportunity?
Join RBC's Finance and Audit IT Supplier Delivery Management team as a Manager overseeing critical vendor relationships and outsourcing arrangements. This is a strategic leadership role where you'll drive supplier performance, develop governance frameworks, and deliver actionable insights to senior leadership. You'll own the end-to-end supplier management lifecycle—from contract intake and compliance to cost optimization and transformational change initiatives. Based in Toronto, this full-time position offers the opportunity to shape supplier strategy across the FIAT portfolio while collaborating with cross-functional teams and industry partners. Lead a team, influence organizational direction, and make measurable impact on RBC's supplier ecosystem.
What Will You Do?
Structure and negotiate outsourcing arrangements while monitoring adherence to service level agreements
Develop and execute supplier management policies and strategies to maximize vendor effectiveness and risk mitigation
Monitor vendor performance, industry trends, and provide insightful reporting to FIAT VP and leadership on supplier metrics and cost savings
Own the FIAT contract intake repository, managing pre-approval/approval processes and conducting predictive analytics and forecasting
Serve as the central point of contact for supplier management compliance, governance, and transformational change initiatives across FIAT
Collaborate with Procurement, T&O Supplier Management Office, and GFT Supplier Delivery Management on contract reviews and best practice alignment
Lead planning initiatives supporting the FIAT portfolio including communication sessions and ad hoc reporting
Manage Tableau reports and data automation related to suppliers and contractors, including invoice reconciliation and payment processing
What Do You Need To Succeed?
Must have:
Proven vendor/supplier relationship management experience with complex outsourcing arrangements
Strong contract negotiation and governance skills with ability to ensure compliance and service level adherence
Demonstrated leadership experience managing teams and influencing cross-functional stakeholders
Financial acumen with ability to track spend, forecast costs, and identify savings opportunities
Analytical and reporting capabilities including experience with data visualization tools (e.g., Tableau, Excel) and performance metrics
Nice-to-have:
Experience in financial services or banking industry supplier management
Familiarity with RBC systems, processes, or organizational structure
Project management certification or experience leading transformational change initiatives
Background in IT or technology contract management and vendor delivery oversight
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services
Flexible work/life balance options
Opportunities to do challenging work
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Job Skills
Big Data Management, Communication, Design Thinking, Interpersonal Relationship Management, Microsoft Excel, Microsoft Outlook, Microsoft SharePoint, Process Management, Risk Management, Tableau (Software), Teamwork, Vendor Management, Waterfall ModelAdditional Job Details
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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.