City : Hamilton

Category : Other

Industry : Education

Employer : McMaster University

Assistant Manager, Operations – Food Service

McMaster University Hospitality Services
📍 Hamilton, ON | 🕒 Full-Time, Salaried

Perks:

• Full Benefits & Matching RRSP
• Tuition Reimbursement
• Minimum 15 Vacation Days + 5 Personal Days
• Paid Mobile Plan
• Meals provided during shifts
• Employee Assistance Program

The Opportunity

McMaster University Hospitality Services is looking for a driven, people-focused Assistant Manager, Operations to help lead daily food service operations on campus. This is an excellent opportunity for a hands-on leader who thrives in a fast-paced environment, values team culture, and is passionate about operational excellence and guest experience.

What You’ll Do

• Lead and continuously improve daily food service operations
• Drive sales performance while managing food and labour costs
• Ensure compliance with operational, financial, and Health & Safety standards
• Maintain a clean, safe, and efficient work environment
• Coach, train, and develop team members
• Build a positive, engaged team culture and exceptional guest experience

What You Bring

• Minimum 2 years of management experience in food service, hospitality, or a university environment
• Strong leadership and communication skills
• Experience managing budgets, labour, and food costs
• Comfort using POS systems and computer applications

Why Join McMaster?

Be part of a collaborative campus community that invests in its people, supports work-life balance, and develops future leaders.