City : Toronto

Category : Customer Service | Client Advice | Sales

Industry : Financial/Banking

Employer : RBC

Job Description

What is the opportunity?

As a Senior Business Systems Analyst in Global Credit Innovation & Solutions (GCIS), you will be working as the liaison between our business stakeholders and IT partners, responsible for business analysis activities on small to large size projects, including all aspects of requirements gathering and analysis.

What will you do?

• Author SQL queries to provide business insights and create presentation layers in Tableau and/or in-house systems
• Author documentation to effectively convey requirements to various parties (e.g. Process Diagrams, Business Requirements Document, Technical Design Document)
• Lead interviews to extract information from relevant SMEs, demonstrating a preparedness to obtain maximum knowledge from each session
• Participate in the overall system/solution development project via close collaboration with teammates
• Have the ability to drive home results by securing engagement with our partners and actively pushing deliverables to completion
• Communicate effectively with all parties to overcome obstacles to achieve timely deliverables
• Oversee and participate in system testing
• Ensure project deliverables are on target through ongoing written and oral communication with participants
• Other duties as required

What do you need to succeed?

Must-have:

• Undergraduate degree with a focus in Computer Science or equivalent focus
• Applied SQL experience in a professional environment and/or a coding background
• Minimum 5 years’ experience as a Business Analyst
• Minimum 5 years’ experience in a financial institution
• Exceptional communication skills – clear and concise oral, written and presentation abilities
• Exceptional ability to collect, analyze and interpret data
• Strong sense of ownership and initiative couple with the ability to multi-task and adapt quickly

Nice-to-have:

• Experience with Agile Software Development Methodology
• Tableau and/or Power BI experience
• Experience using LLMs and authoring complex prompts

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation
• Leaders who support your development through coaching and managing opportunities 
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work
• Flexible work/life balance options

Job Skills

Adaptability, Critical Thinking, Customer Service, Detail-Oriented, Financial Engineering, Financial Statement Analysis, Investments Analysis, Personal Development, Personal Initiative, Teamwork

Additional Job Details

Address:

ROYAL BANK PLAZA, 200 BAY ST:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

CAPITAL MARKETS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-02-12

Application Deadline:

2026-04-17

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs.

Pay Range

The expected pay range for this position is:

$90,000.00 - $135,000.00

The pay range provided is for the primary work location referenced in the Additional Job Details section of this job posting. Pay ranges may differ based on location. If the posting lists multiple job locations, a recruiter can confirm availability of the role and the relevant pay rage for the additional locations listed. RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable.

You have the potential to earn RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided that business meets its performance targets and you meet your individual goals.

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.