Senior Digital Product Manager
City : Toronto, ON, CA, M5A3X5
Category : Manager
Industry : Financial Services/Banking
Employer : Scotiabank
Requisition ID: 210966
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
We are seeking a Sr. Product Manager to develop, plan, and implement Scotiabank’s Digital Banking strategic priorities for retail banking clients. This role will develop a compelling product vision, strategy, roadmap, and define key business objectives (OKRs).
You will leverage your deep understanding of business and technology strategies, customer feedback, analytics, market trends, and will continually prioritize the direction and desired outcomes for the product portfolio. You will partner with technology & design teams, control functions, and business lines to deliver the optimal customer experience.
In this role you will:
- Creating measurable, repeatable value for internal and external customers.
- Building scalable software solutions across platforms and devices.
- Lead problem discovery to understand customer needs, current challenges and work closely with design and engineering partners to come up with solutions.
- Creating, communicating, and gaining buy-in for your product vision and feature roadmap.
- Collaborating and building strong relationships with stakeholders and cross-functional teams, including engineering, analytics, marketing, UX/UI, business partners and other product teams to deliver high-quality products.
- Driving short and long-term product strategies, and goals, and scaling new capabilities across platforms.
- Continuously interpreting customer needs and business pain points to determine the biggest problems to solve.
- Making data-informed decisions & conducting hypothesis-driven product development.
- Understanding how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
Do you have the skills that will enable you to succeed in this role?
- 5+ years of experience in a role building customer-facing digital products
- You have experience in web, mobile, or microservice development
- You have led a technology product or a digital journey end to end, from inception to delivery
- Experience working in or with cross functional teams such as Engineering, Design, and Accessibility teams
- You are a strong problem solver and have a bias for action
- You have a curious and experimental mindset to drive innovation amidst uncertainty
- You have excellent organizational and analytical skills with strong attention to detail
- You have strong verbal and written communication skills with the ability to engage and influence stakeholders at different levels in the organizations
What's in it for you?
- Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
- Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
- Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
- Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits will start on day one.
- Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!
Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.