City : Montreal, Quebec

Category : Permanent Full-Time

Industry : Information technology

Employer : National Bank

A career as a senior data and process analyst in the tax activities team is an opportunity for you to grow as part of a group that brings people together and plays a key role in decisions offering a cross-sector vision in collaboration with various partners.

It means working on an inclusive, motivated team that’s always ready to debate issues and promote change, creativity and innovation.

Your role

• Identify automation opportunities that ensure process optimization and boost the efficiency of operations
• Develop office automation solutions to simplify existing processes and improve data quality
• Design and improve work tools aimed at simplifying and standardizing operational tasks
• Implement quality control processes to manage risks while complying with business rules and meeting compliance requirements
• Work directly with IT teams on integrating solutions and adapting them to regulatory changes and/or changes resulting from ideas for improvements involving operational platforms for tax slips
• Help transform and advance IT and operational practices and encourage their adoption
• Contribute to advancing a culture of simplification and enhancing the digital skills of team members
• Collect and analyze data and statistics to produce reports with periodic performance indicators that will aid in making decisions (volumes, efforts, estimates, forecasts)
• Create presentations for periodic information sessions for team members and the management committee
• Participate in user testing and activities involving production and reconciling discrepancies
• Serve as a resource person for follow-up on technical incidents, both internal and with external partners, as well as for requests to improve office automation tools and macros

Your team

As part of the U.S. tax operations sector, you’ll work with a team of ten colleagues and report to the Senior Manager. Our team stands out for its dynamism and expertise. You will play a key role in advancing the team’s practices and processes and in improving the quality of data and processing in the sector.

Prerequisites

• Bachelor’s degree in a related field and 5 years of relevant experience OR master’s degree in a related field and 3 years of relevant experience OR any other equivalent combination of education and experience
• 3 years of experience in data analysis and dashboard creation
• Excellent command of the Office Suite and collaboration tools (Power BI, Visio, Confluence, JIRA)
• Advanced level in the development office automation tools (Excel and Access – macros)
• Critical thinker who focuses on solving problems and simplifying, improving and optimizing processesCollaborative spirit and influence with internal and external partners
• Good ability to synthesize, popularize and communicate the data collected