Manager, IT Infrastructure
City : Mississauga, Canada
Category : Full-Time
Industry : IT Enterprise Services
Employer : Mattamy Homes
Location: | Mississauga, Ontario – Hybrid (2 days/week in office) |
Company: | Mattamy Asset Management |
Department: | IT Enterprise Services |
Employment Type: | Full-Time |
Reports to: | Director, Technical Services |
At Mattamy Asset Management (MAM), everyone has an important role to play in our shared success. Developing thoughtfully planned communities is complex work and our diverse teams come together to deliver on that mission in every aspect. We are thoughtful planners, precise project managers and practiced subject matter experts. And in each area of our evolving business, we are trusted to drive results. Here, your opinion will be invited, and your contributions will count. You’ll be surrounded by caring people who encourage you to be exactly who you are. You’ll grow in your area of expertise, learning alongside committed colleagues. With a relentless focus on industry leadership and a deep commitment to sustainability, we’ve got big plans for the future – and for you.
Learn more about what makes working at Mattamy special and our award-winning culture.
What we offer
We are seeking a high-energy self-motivated Manager for our IT Infrastructure team who will be responsible for driving the company's strategic roadmap for infrastructure innovation through infrastructure engineering and automation initiatives as well as infrastructure operations. This role has direct oversight managing a team of highly-skilled network architects, network engineers and administrators responsible for engineering, deploying, and providing escalation and support for all infrastructure platforms and applications including networks, cloud and workforce automation tools.
What you’ll do
- Lead and manage a team of 5-10.
- Own and drive multiple simultaneous projects within the portfolio through close coordination with business partner teams, as well as other IT teams and external vendors.
- Drive down costs through technical innovation and vendor management.
- Drive project execution ensuring on time and on budget project/program delivery.
- Leads and coaches others to work effectively to deliver projects or services in a strong customer-service / team-oriented environment.
- Ensures effective operations of infrastructure and support services across IT.
- Defines operational and support processes, drives adoption of processes and tools, and continuously looks for opportunities to improve and automate.
- Assesses the performance levels of associates within the team and adeptly allocates appropriate talent resources to tasks.
- Recognizes and fills any gaps in resourcing, proactively manages performance concerns, and recruits exceptional new talent.
- Offers valuable mentorship and developmental opportunities to fellow members within the organization.
- Collaborate with peer leaders to ensure execution is effective and efficient.
- Accountable for assigned portfolio/technology/service and develops roadmaps for assigned incorporating both business and IT team demand taking a strategic view of the work.
- Provides leadership in key interactions with others to define, analyze, and deliver customer solutions. Builds trust to influence peers and others to break down barriers and drive results.
- Ensures process and quality standards are established and achieved within team.
- Interface with key vendors to layout strategic direction and incorporate into functional roadmaps.
- Work with vendors and procurement teams to ensure roadmaps incorporate cost effective strategy for managing ongoing support and maintenance contracts.
- Provide escalation point for operational teams as a last tier of support for the business. Maintain ultimate responsibility for systems that are implemented
- Leads actions required for business continuity as required during emergencies
What you bring
- 5+ years of direct people management
- 6+ years’ experience with Hyper Converged Infrastructure (vSAN), VMware virtualization, Cisco, Fortinet, AWS, Azure
- 4+ years’ technical experience working with server technologies such as Windows Server, Linux, VMware vSphere, and server hardware.
- 7+ years’ experience managing and delivering infrastructure design and operational excellence
- Working experience with Fortinet firewalls, switches, Wireless access points, fortiManager and full suite of Fortinet equipment and software
- Excellent communication (oral and written), action oriented, and strong analytical/problem solving skills
- Experience working in large environments and as part of a multi country leadership team
- Demonstrated experience leading/coaching/building highly skilled technical teams in complex IT environments
- Skilled in managing a budget, forecasting financial impacts and variances, and has experience managing third-party vendors.
- Ability to lead strategic process/technology roadmap discussions and organizational change across the IT organization.
- Experience leading technical teams to implement both hardware and software solutions in highly distributed environments
- Knowledge and background in infrastructure automation, enterprise storage and backup solutions, network and communications, infrastructure tools as well as cloud and hybrid cloud solutions.
- Solid understanding of project management fundamentals and best practices
We encourage applicants who meet most of the role requirements to hit that submit button and apply! It’s okay if you don’t have 100% of the requirements. If you’re the right candidate, we’ll help you learn and grow.
Who we are
Mattamy Asset Management (MAM) is the parent company of Mattamy Homes Canada and Mattamy Homes U.S., which together make up the largest privately held homebuilding platform in North America.
Be yourself. We want it that way.
At Mattamy, we're passionate about creating and promoting a diverse and inclusive environment where everyone can do their best work. Diversity and inclusion are important to the work we do to support our homebuyers, colleagues, and communities. From how we build our teams to cultivating our leaders, we're on a journey toward a welcoming, barrier-free culture for everyone.
Mattamy Asset Management is committed to providing accommodation for people with disabilities. If you require accommodation through any aspects of the selection process, please notify us on your application and we will work with you to meet your needs.
Qualified applicants will be contacted directly by the Talent Acquisition team.