City : Brampton, Ontario

Category : Full time

Industry : Human Resources

Employer : Shoppers Drug Mart®

Referred applicants should not apply directly to this role.

All referred applicants must first be submitted through Workday by a current Loblaw Colleague.

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. 

*Our hybrid model requires this role to be in office 4 days a week with flexible working hours at our Bathurst/Lakeshore location.*

Instructional Designer

The Instructional Designer is primarily responsible for developing and engaging learning solutions to meet project-specific and organizational needs. These solutions incorporate adult learning best practices and maximize both transfer and retention of learning.

The Instructional Designer collaborates with other IDs and the Manager, Learning Design & Delivery to identify learning gaps and needs, and then design and build interactive learning solutions using appropriate development tools to meet established milestones and project requirements. They also maintain learning materials to ensure that content remains current, relevant, and effective.

This position requires working with internal and external SMEs to ensure content accuracy, implementing feedback from reviewers, and ensuring that content in our Learning Management System is deployed properly. Instructional Designers may also facilitate train-the-trainer sessions as necessary.

Responsibilities

• Designing and developing engaging training materials that conform to best practices in adult learning
• Updating existing training materials based on learner and SME feedback to conform to new and changing business needs

• Working with operational and functional subject matter experts, reviewers, and other stakeholders
• Curating learning materials in an LMS, maintain reinforcement content, and collect data on training effectiveness.
• LMS administration
• Facilitating train-the-trainer sessions and participating in pilot training sessions when necessary

Required Experience and Skills

• Previous experience as an Instructional Designer (Minimum 3-years preferred)
• Analytical skills to identify learner needs and learning gaps and to develop appropriate learning solutions
• Excellent verbal and written communication skills
• In-depth knowledge of adult learning theory and instructional design models
• Experience building engaging solutions for virtual, in-person, and blended learning
• Experience building storyboards, videos, job aids, and other supporting materials
• Experience with industry-standard eLearning and video authoring tools (Articulate 360 and Vyond experience is preferred)
• Experience with Learning Management Systems (Axonify preferred)

Preferred Experience and Skills

• Formal education in Adult Learning, Instructional Design, Educational Technology, or similar relevant field
• Certification from either the Institute for Performance and Learning or the Association for Talent Development (CTDP, CPTD, or CPLP preferred)
• Previous experience in call centre operations and the financial industry

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.  
 
Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.