City : Toronto

Category : Other

Industry : Technology/Computer Services

Employer : IBM

Introduction
IBM has an Open Infrastructure Offering contract with a large Canadian Bank. It is an all-encompassing contract that includes Hardware – IBM Z, Power, and Storage; IBM Software; Enterprise Maintenance. The role is supporting the overall project manager for the Open Infrastructure Offering.

Your Role and Responsibilities

Are you ready to support one of Canada’s largest customer? As the project support, you will engage directly with the Bank, building strong relationships, helping to write contracts, and really representing IBM to help the Bank in all of their Technical needs.

Your day-to-day work will consist of communicating with the client the status of the contract, across the various solution areas. You will play an important role in managing the overall contract, and assisting working directly with the clients Project Leader.
If you’re passionate about managing an important client, in a system-relevant environment, this is the perfect opportunity for you!

Required Technical and Professional Expertise

Demonstrated Customer Service Experience & Success

• Min. 1 years Customer Service Experience (experiences earned during studies also count)
• Possess strong business acumen, adept at articulating the value of technology solutions at all organizational levels, facilitating informed decision-making.

Communication & Negotiation Skills

• Engaging and Influential: Exhibit outstanding communication skills, marked by engagement and influence, fostering meaningful connections with clients and stakeholders
• Experience in Social Selling & Cold Calling

Preferred Technical and Professional Expertise

• Have an understanding of contract negotiations and management
• Demonstrating expertise and networking capabilities with business leaders

About Business UnitIBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementMust have the ability to work in Canada without sponsorship.

This role will involve working with technology that is covered by Export Regulations sanctions. If you are a Foreign National from any of the following US sanctioned countries (Cuba, Iran, North Korea, Syria, and the Crimea, Luhansk, Donetsk, Kherson, and Zaporizhia regions of Ukraine) on a work permit, you are not eligible for employment in this position.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.