City : Toronto, ON, CA, M5H1B6

Category : Customer Service Representative

Industry : Financial Services/Banking

Employer : Scotiabank

Requisition ID: 211100

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Contributes to the overall success of the Accounting and Financial Operations team that supports Automotive Finance (AF) business line in Canada ensuring business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies and procedures.

Is this role right for you? In this role, you will:

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Prepares and submits amortization schedules for rate subvention and dealer reserve/volume bonus payments for the Scotia Dealer Advantage (non-Prime) loans.  Reconciles amounts in the amortization database to GL balances with monthly amortization and GL reconciliation reports.  Works with the Senior Manager, Accounting and Financial Operations to ensure the financial impact of these amortization schedules are accurately captured in periodic forecasting/planning activities for AF&IL.
• Supports compliance related activities for both Prime and Scotia Dealer Advantage.  This includes completion of proof of balance reconciliations (as required), and coordinating the receipt of sub-attestations to support the monthly GL Attestation process, participate in administering EUC controls and training to team members, and working with the Senior Manager to create quarterly SOX reporting and updates, as well as support the process to implement new guidelines or controls as required.
• Supports the month-end close process by creating journal entries, as required.  Provides support on all finance and accounting related issues to core constituents - AF Management team, DFC, SDA and BSC, as well as other Finance teams.  Distributes information to various Finance contacts to support the creation of financial statement notes at quarter-end.
• Administers and reports on lease escrow contributions from manufacturers. This process involves:
• Tracking of all lease escrow contribution requests sent to the manufacturers on a monthly basis;
• Monitoring lease escrow account statements and identifying contributions processed by the manufacturers;
• Following up with the manufacturers on all outstanding contribution requests and escalating any related issues to the Senior Manager;
• Assisting in the preparation of regular lease escrow reports and analytics for the Senior Manager and AF management for review and approval.
• Administers and reports on collection of subvention payments from the manufacturers. This process involves:
• Distributing and keeping track of all subvention invoices to the manufacturers;
• Identifying subvention payments (with additional information requested from the manufacturers, if needed) and providing payment breakdowns to the Business Services Centre;
• Following up with the manufacturers on past due invoices and escalating any outstanding subvention collection issues to the appropriate person at AF Head Office as per the prescribed process.
• Responsible for investigation and resolution of all disputed manufacturer subvention invoices and exception requests
• Processes and tracks all vendor invoices that are paid for AF Head Office
• Understands how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to

Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have:

• University degree in business, finance, or accounting is required
• An accounting designation or working towards an MBA is an asset
• Database related (MS Access, SQL scripts) work experience and working knowledge is preferred
• Strong knowledge of the banking industry with demonstrated analytical skills
• Solid knowledge of Automotive Finance products, organizational structures and delivery channels is desirable
• Excellent written and verbal communication skills
• Critical success factors are: Organisation/Priority Setting, Analytical, Problem-Solving, Decision Making, Results Orientation, Customer Service Orientation.

What’s in it for you?

• An inclusive & collaborative working environment that encourages creativity, curiosity, and celebrates success!
• We offer a competitive rewards package: Performance bonus, Employee Share Ownership Program, and Pension Plan Matching, Health Benefits from day one!
• Your career matters! You will have access to career development and progression opportunities.

#scotiafinancejobs

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.