City : Ottawa, ON, Canada

Category : Full time

Industry : Higher Education

Employer : University of Ottawa

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Position Purpose

Directs the planning, organization, execution and continuous improvement of all aspects related to the efficient delivery of the Ottawa Academic Health Network (OAHN) and its committees (Leadership Committee, Research & Innovation Subcommittee and Academic Subcommittee) and programs on behalf of the university, the hospitals and their research centres. Translates strategies into program plans and deliverables in support of meeting program objectives while promoting service excellence. Ensures collaboration among network members and program staff; establishes processes and procedures that optimize resources contributing to the overall success of the OAHN. Develop, propose and execute analyses, develop strategies and carry out projects following mandates entrusted to him/her, while supporting reflection and decision-making on the main objectives and strategies to be implemented, particularly through consultation and feedback of the OAHN Leadership Committee and the network members, to promote the achievement of the targeted results.

Specific Accountabilities

• Directs all ongoing operational activities in support of core program delivery including administrative and financial functions, resource allocation, monitoring and communication. Coordinates cross-project activities of inter-connected projects within the program scope with the objective of maximizing resources and enhancing communication. Acts as management liaison with services whose contribution is a key input to program success, as well as to ensure effective communication and collaboration on areas of common interest.
• Ensure the diligent preparation of the governance documentation necessary for the activities of the OAHN Leadership Committee, Research & Innovation Subcommittee and Academic Subcommittee to ensure an optimal and informed flow of activities. Serve as OAHN representative on external committees.
• Analyse needs and plan strategic activities by collecting or sharing innovative ideas and evidence-based information related to program delivery. Define and translates committees’ decision, global program objectives and needs into short-, medium- and long-term operational plans. Identifies risks to success and implements contingency measures to ensure program continuity. Plans all key resources, human, material, financial and space, towards meeting program objectives.
• Devises key performance indicators and ensures accurate tracking of data for evaluating performance against program objectives. Analyses performance trends and adjusts program elements accordingly. Monitors industry trends and norms to introduce innovations into program planning and delivery and ensures continuous alignment of deliverables with global objectives of the sector while favouring service excellence. Given the ongoing nature of programs, ensures that program deliverables continue to evolve with the evolving needs of program participants.
• Human Resources Management: Supervises operations staff of the program. May oversee the work of additional staff assigned to special projects within the scope of the program to ensure alignment with overall program goals. Responsible for recruitment, professional development, performance management and conflict management for the staff under his or her responsibility.
• Prepare, design and implement communication plans to ensure a clear understanding of the broad objectives and strategies chosen to implement transparent and consistent communication with all stakeholders and the entire community. Effectively communicates the link between program objectives and the overall vision of the network, while consistently supporting and upholding its reputation.
• Conducts quantitative and qualitative research and analysis to develop reliable data and indicators that are essential to the network projects and initiatives. Draft discussion and consultation papers, performance reports and academic policies, in consultation with all parties involved, to ensure that the institution adapts to new realities.

Knowledge, Experience and Skills

• Post-Graduate degree from a recognized post-secondary institution in a relevant field or acceptable combination of education, training and/or experience – PhD is an asset
• 10 years of progressive management experience, more specifically in operations management and planning, project management, financial and human resources management and governance management; preferably in a university or hospital environment.
• Create vision and strategy
• Mobilize people
• Uphold integrity and respect
• Collaborate with partners and stakeholders
• Promote innovation and guide change
• Achieve results

Key Competencies at uOttawa:
Here are the required competencies for all or our employees at uOttawa: 

Planning: Organize in time a series of actions or events in order to realize an objective or a project. Plan and organize own work and priorities in regular daily activities.
Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.
Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.
Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.

The University of Ottawa embraces diversity and inclusion in the workplace. We are passionate about our people and committed to employment equity. We foster a culture of respect, teamwork and inclusion, where collaboration, innovation, and creativity fuel our quest for research and teaching excellence. While all qualified persons are invited to apply, we welcome applications from qualified Indigenous persons, racialized persons, persons with disabilities, women and LGBTQIA2S+ persons. The University is committed to creating and maintaining an accessible, barrier-free work environment. The University is also committed to working with applicants with disabilities requesting accommodation during the recruitment, assessment and selection processes. Applicants with disabilities may contact hrtalentmanagement@uottawa.ca to communicate the accommodation need. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Note: if this is a union position: The hiring process will be governed by the current collective agreement related to the union affiliation noted above; you can click here to find out more.

If this is a front-line position with responsibilities to interact with students, selected candidates must be rated at the Low Advanced proficiency level or higher for both oral comprehension and reading comprehension in their second official language. The rating is determined by a proficiency test designed by the Official Languages and Bilingualism Institute.

Prior to May 1, 2022, the University required all students, faculty, staff, and visitors (including contractors) to be fully vaccinated against Covid-19 as defined in Policy 129 – Covid-19 Vaccination. This policy was suspended effective May 1, 2022 but may be reinstated at any point in the future depending on public health guidelines and the recommendations of experts.