City : Waterloo, ON

Category : Permanent

Industry : Education

Employer : University of Waterloo

The Digital Communications & Events Coordinator is primarily responsible for the creation, updating, and maintenance of the Chemistry and Nanotechnology Engineering websites, as well as department-related microsites. This position also manages Chemistry’s events calendar, newsfeed, and social media accounts. In addition, this role is responsible for providing event and administrative support to the Chemistry seminar program, featuring external guest speakers. As part of the administrative staff team in Chemistry, the position assists with the critical needs in the day-to-day operations of the department.

Digital communications

• Responsible for content creation and maintenance of the Chemistry, Chemstores, and department-related microsites
• Jointly supports Nanotechnology Engineering (NE) program via the website
• Maintains all aspects of website content, including information for current and future students; faculty, staff, and postdoctoral fellows; photo galleries; and online forms
• Maintains and updates special events, news and announcements on the Chemistry website
• Troubleshoots reported issues (e.g. broken links) and performs periodic web audits to ensure optimal performance of all Chemistry web/mircosites
• Provides updates to faculty profiles on Waterloo Online Profile Builder (OPB)
• Creates and updates digital signage linked to the Chemistry website
• Maintains and updates information in SharePoint sites for Chemistry
• Manages and posts items to Chemistry’s X (formerly Twitter) account regularly
• Serves as point person for the WCMS, providing support to other web editors within the department
• Liaises with the Science digital communication team to coordinate web strategy, follow best practices, and collaborate on web-related updates

Event coordination

• Responsible for administrative logistics for the Chemistry seminar program, featuring invited external guest speakers (international and local)
• Prepares and distributes seminar notices to the department and other departments across campus
• Coordinates catering and room booking, as required
• Prepares a visit itinerary for the host to coordinate
• Arranges hotel accommodations, if required
• Reviews visitor expense claims and sends to Chemistry Financial Officer to process for payment
• Updates and maintains the Chemistry seminar group email

Administrative support to Undergraduate/Graduate Coordinators and Chemistry office

• Collects Chemistry course descriptions each term from faculty members and posts to the Chemistry website
• Assists with compiling undergraduate student teaching assistant online applications for distribution to lab instructors via SharePoint
• Creates and distributes online lab evaluations each term for instructors, labs, and teaching assistants using evaluLITE
• Other administrative duties and event planning as required by the department

• Bachelor’s degree in communications, digital marketing, media studies, digital experience or  equivalent combination of education and experience required
• Chemistry/science background would be an asset
• 1-2 years of experience in web-based communications, including content creation/management and writing social media posts is required. Experience in writing for the web and editing skills required
• 1-2 years of experience maintaining and updating websites is required
• Experience with digital analytic tools, reporting, SEO and accessibility best practices is an asset
• 1-2 years administrative experience in an academic environment is preferred
• Demonstrated experience in using Excel to create and maintain files is required (e.g., Directory files)
• Previous experience with preparing and reviewing expense claims is an asset
• Excellent organizational, analytical, and problem-solving skills. Must be detailed-oriented
• Exceptional verbal and written communication skills
• Intermediate proficiency in MS Office, SharePoint, and content management systems
• Experience with web publishing tool is required. Experience with Waterloo Content Management System (WCMS) is an asset
• Event/project management skills and experience is an asset

The University of Waterloo acknowledges that much of our work takes place on the traditional territory of the Neutral, Anishinaabeg, and Haudenosaunee peoples. Our main campus is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. Our active work toward reconciliation takes place across our campuses through research, learning, teaching, and community building, and is co-ordinated within the Office of Indigenous Relations.

The University values the diverse and intersectional identities of its students, faculty, and staff. The University regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. The University of Waterloo seeks applicants who embrace our values of equity, anti-racism and inclusion.  As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis and/or Inuk (Inuit), Black, racialized, a person with a disability, women and/or 2SLGBTQ+.

Positions are open to qualified candidates who are legally entitled to work in Canada.

The University of Waterloo is committed to accessibility for persons with disabilities. If you have any application, interview, or workplace accommodation requests, please contact Human Resources at hrhelp@uwaterloo.ca  or 519-888-4567, ext. 45935.