City : Vancouver

Category : Full time

Industry : Educational Services

Employer : University of British Columbia

Job Category

Job Title

Department

Posting End Date

Note: Applications will be accepted until 11:59 PM on the Posting End Date.

Job End Date

Terms of Work

• Term position up to April 30, 2026 with a possibility of extension

• Pay: $22 per hour 

• Estimated 6-8 hours of work per week

• Hybrid position

Position Summary

The Office of the Ombudsperson for Students is hiring a part-time Undergraduate Academic Assistant to assist with communications support for the office. 

The Undergraduate Academic Assistant will be responsible for data summary and input, developing and updating various Ombuds toolkits on fairness, and assisting with a project on academic concessions. 

The successful applicant will work closely with the Ombudsperson and the Associate Ombudspersons on both the Vancouver and Okanagan campuses. 

 Duties and responsibilities include, but are not limited to:

• Supporting the Associate Ombudsperson in organizing and preparing  data for input into the Ombuds Office database that will be used to produce statistical information for the Ombuds Office Annual Report;

• Supporting the Associate Ombudsperson in responding to student inquiries, researching relevant university policies/procedures, providing resource and referrals as needed;

• Conducting an environmental scan of academic concession procedures across UBC Vancouver faculties

• Assisting in the development of accessible communication templates and resources on academic concessions for students, faculty and staff;

• Reviewing and updating existing Ombuds Toolkits that promote fairness on campus;

• Creating branded design work using Canva and supporting the Ombuds Office transition to the UBCO Canva account;

• Liaising with other relevant university departments, as required;

• Attending and contributing to team meetings and sharing insights into student perspectives;

• Other duties as required.

This position involves tasks of moderate complexity, requiring a high level of independent time management and attention to detail. The candidate will have access to and the opportunity to collaborate with members of the Ombuds team.  Duties require critical thinking, creativity, teamwork and initiative.

Supervision and Organizational Status

The Undergraduate Academic Assistant will report to the Ombudsperson. They will be provided with mentorship and guidance from the Associate Ombudsperson, who will oversee their day-to-day activities.  Feedback and ongoing support will be provided through regular check-ins, in-person and virtually.

Qualifications

• Current undergraduate student at UBC Vancouver in any discipline/program of study

• Excellent written and verbal communication skills

• Ability and willingness to work both independently and collaboratively

• Strong understanding of confidentiality and privacy obligations

• Strong sense of initiative and creativity

• Demonstrated organizational and time management skills, high attention to detail

• Understanding of UBC student life and the academic and personal challenges experienced by students

• Knowledge of UBC’s services and resources for students

• Interest in topics related to procedural fairness, accessibility, health and wellbeing

• Experience with research and communications is preferred, skills in graphic design and familiarity with databases preferred.

• Proficiency in MS Office (Word, Outlook, PowerPoint, Teams), Zoom, and Canva would be an asset.

The ideal candidate for this role is creative and eager to learn, has high levels of emotional intelligence combined with excellent adaptability, listening, and organizational skills.