City : Edmonton

Category : Yearly Direct Hire

Industry : Recruitment/Staffing

Employer : The Adecco Group

Adecco is actively seeking a Service Manager to lead and oversee our client’s service department in Edmonton, AB. This is a full-time role offering a competitive salary of $95,000 – $110,000 per year. The ideal candidate will have strong leadership skills, technical expertise in heavy equipment, and a customer-focused mindset to ensure operational excellence and high client satisfaction.

• Pay Rate: $95k-$110k/year.

• Location: Edmonton, AB

• Job type: Permanent | Full-time

Responsibilities:  

• Lead and manage daily service operations to ensure safe, efficient, and high-quality performance.

• Supervise and mentor service technicians, overseeing scheduling, workflow, and performance.

• Coordinate shop and field activities to meet timelines and customer needs.

• Maintain tools, vehicles, and equipment in top working condition.

• Monitor and process work orders with accurate and timely invoicing.

• Ensure compliance with all safety and regulatory standards.

• Build strong customer and supplier relationships while resolving technical and service issues.

• Control departmental costs, support budgeting, and drive continuous improvement.

• Promote a positive team culture focused on productivity, safety, and customer satisfaction.

Requirements:  

• Legally eligible to work and reside in Canada.

• Certified Journeyperson/Red Seal Heavy Equipment Technician.

• Minimum 5 years of hands-on experience as a Heavy Equipment Technician.

• At least 3 years in a leadership or Service Manager role.

• Experience with John Deere or Kubota equipment is an asset.

• Strong diagnostic and troubleshooting skills in engines, generators, and control systems.

• Proficient with Microsoft Office applications.

• Excellent communication, leadership, and problem-solving abilities.

• Customer-focused, organized, and driven to deliver results.

Don’t miss out on this Service Manager position in Edmonton, AB. Apply now and our dynamic team of recruiters will reach out if you qualify for this role.