City : Toronto

Category : Strategy | Project & Program Management

Industry : Financial/Banking

Employer : RBC

What is the Opportunity?

Reporting to the Director, Investments Technology, we are looking for a Senior Scrum Master who will support the delivery of initiatives that are transformational, innovative, and regulatory. The role will enable one or more multi-disciplinary agile teams to deliver technology projects aligned with business strategic priorities and regulatory demands. The senior Scrum Master is a key role within an Agile delivery team as it removes any impediments that obstruct a team's pursuit of its sprint goals and ultimately delivers a product that generates business benefits for one or several RBC lines of business. Senior Scrum Masters play an important role in the long-term evolution of agile practices at RBC.

What will you do?  

• Effectively manage overall project deliverables on medium to large initiatives; Including integration of vendor products and in-house applications.

• Develop and manage the detailed schedule, identify early warning indicators, provide direction for early resolution of risks, and issues and clear escalation path for program committees.

• Oversee financials and staffing levels to efficiently meet project delivery requirements and track value for effective decision-making

• Collaborate with internal and external partners (e.g. Vendors, RBC IT teams, Product)

• Build / present for Senior Director & VP level presentations

• Oversees the development of program/project plans, KPIs, and metrics (including status reporting), prioritization calls & project communications.

• Ensure the completion of risk assessments and the identification & execution of contingency plans

• Deliver initiatives using appropriate methods;  Where agile this includes managing daily scrums and other key agile ceremonies.

• Satisfy multiple stakeholders in a very complex and demanding business and technology environment; Deliver business results on high-profile and business-critical assignments

What do you need to succeed?

Must-have

• An attitude for success, proactive approach to project management, outstanding verbal and written communication skills with excellent attention to detail, and passion for innovation

• 10+ years Project Management experience; spanning small projects and large programs with high level of value (benefit/cost), and very high level of complexity / uncertainty, and a track record of successful delivery

• Proven ability to manage high visible programs/projects with third party vendors and significant technology components along with having a strong  executive presence and advanced communication, presentation and facilitation skills

• Advanced knowledge of change, issue, and risk management and working knowledge of Software development lifecycle (SDLC) and Agile delivery methodologies/day-2-day ceremonies; Agile experience fostering team improvements through standard Agile processes and ceremonies.

Nice-to-have  

• Undergraduate degree (preferred) - Preferably in Business, Technology or Financial Services

• Project/Program Management certifications (e.g. PMP and/or PgMP)

• Data Migration design, development, or Architecture experience

• Previous experience working in Investments / Technology

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• A world-class training program in financial services

#LI-Hybrid
#LI-POST

Job Skills

Agile Methodology, Coaching Others, Conflict Management, Decision Making, Group Problem Solving, Information Technology (IT) Infrastructure, Quality Management, Results-Oriented, Scrum (Agile), Staying Focused

Additional Job Details

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTOTORONTOCanada37.5Full timeTECHNOLOGY AND OPERATIONSRegularSalaried2025-06-132025-06-27

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.