City : Toronto, ON, CA

Category : Analytics

Industry : Telecommunications

Employer : Rogers

Looking to join a growing financial services team? Rogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is expanding and seeking passionate individuals to develop and implement innovative financial solutions and experiences. The bank offers unique cash-back benefits and financing options for Rogers purchases using cutting-edge technology. Interested? Take the next step and consider this opportunity to make a meaningful impact with Rogers Bank.

This role in Credit Operations presents a great opportunity for someone looking to be impactful by supporting and leading on business insights to improve our in year goals/objectives. The successful candidate will be leading analytics, design and implementation of guiding principles, strategic policies, programs that will deliver efficiency in Credit processes. We are looking for a multi-dimensional problem solver who is highly motivated, results-driven, analytical, financially savvy and can translate strategies, concepts into executional elements needed to deliver results.

What you'll do:

• Design and develop data structures (datasets, variables, etc) to support various reporting requirements.
• Develop PowerBI dashboards and reports that support operations objectives and KPIs.
• Collaborate across the organization to define criteria for strategic reporting and dashboard requirements.
• Review and refine metrics for operations alongside process owners and subject matter experts.
• Interface with data source managers and application owners to review technical data source criteria for report and dashboard development.
• Ensure data integrity across all dashboards and reports, proactively initiating data fixes with data management teams and data source owners.
• Cater to ad hoc requests for information and/or data analysis through formal request management process.
• Acquire working knowledge of the operational processes being reported on through collaboration with process owners and teams.
• Work independently and to deadline.
• Create supporting documentation for all reports and dashboard development within BI tools
• Acquire knowledge and continuous learning of various data storage, visualization and reporting platforms and tools.
• Partner closely with team members to tackle ambitious, long-term objectives such as developing and refining loss rate models, forecasting frameworks, and other advanced analytics initiatives.
• Solicit, acquire, and share technical BI development knowledge to team members.

What you'll bring:

• Expert knowledge in data engineering and PowerBI/ Tableau is a must-have.
• Confident in manipulation, development and maintenance of data sources / tables / queries / scripts with proficiency in Databricks, SQL, Python.
• Working knowledge of Alteryx an asset.
• Bachelor’s degree in Business, Mathematics, Economics, Computer Science or equivalent experience.
• 3+ years of advanced work experience in Business Intelligence, data engineering and analytics, reporting and dashboard creation.
• Strong visual design and presentation skills, with the ability to present information in a clean, concise easy to read manner.
• Strong customer service focus, by building reports and dashboards with the operations owners and audience needs in mind at all times.
• Strong analytical skills required, to create reports and dashboards that tell the story and explain the why behind operations to the audience.
• Ability to work within a dynamic, fast-paced team environment.
• A passion for creating interactive dashboards and continuous learning.
• Excellent communication skills and the ability to interface internally and externally at all levels including senior management.
• Thrives in an environment of constant change, unpredictability and ambiguity.

What’s in it for you?

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

• Competitive salary & annual bonus

• Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.

• Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.

• Paid time off for volunteering

• Company matching contributions to charities you support

• Growth & Development Opportunities:

o Self-driven career development programs (E.g. MyPath program)

o Rogers First: priority in applying to internal roles of interest

• Wellness Programs:

o Homewood employee & family assistance program

o Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions

o Low or no-cost fitness membership with access to virtual classes

• Our commitment to the environment and diversity:

o Work for an organization committed to environmental protection

o Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

This is a hybrid work position and will require you to be in office three days per week. You can choose which days in office work best for you!

If you are selected to move forward in the recruitment process, here is what you can expect:

• 15-minute phone screen with your recruiter, 1-hour virtual interview with Hiring Manager, 30-minute final round virtual interview with Director of the team. Best of luck!

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​To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 333 Bloor Street East (200), Toronto, ON
Travel Requirements: None
Posting Category/Function: Banking & Analytics
Requisition ID: 295648

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.  

Posting Notes:  Rogers Bank