City : Toronto, ON, CA, M5C2W1

Category : Quality Assurance Programmers

Industry : Finance

Employer : Scotiabank

Requisition ID: 177794

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Retail Customer Platforms Technology team supports the ongoing enhancement, development, implementation, and day to day operational support of Offer Management platform (Customer Personalization Platform), Pricing & Rates, Day to Day banking core systems as well as advisory deposits systems platform.

The Quality Assurance Testing Specialist will work closely with the product owner and business analysts to understand the business functions and requirements. The individual will work with offer management applications that provide offer configuration, tracking and fulfillment for Scotiabank customers across different retail products. The candidate will report to the Senior Manager Development for Retail Customer Platforms Technology.

What will you do?

• Conduct and adjust testing methods and practices to assess and evolve product
• Design test approach.  Select appropriate test tools.  Align test cases to requirements and user stories. 
• In conjunction with the development team, decide where to build automated and manual tests, develop test data, construct, and execute exploratory, system, regression, migration, back-end, and user acceptance tests, and determine whether to create any complex environments or any major improvements for the automation frameworks.
• Write clear and concise defect reports and work as an empathetic advocate for the customer’s quality experience.  Triage and prioritize defects for remediation, with the development team.
• Conduct exploratory testing to find bugs that other testing means would not find during every sprint and drive testing workshops.
• Wherever possible, conduct functional test and ensure their readability (clear, succinct, and using common business jargon) as well as tests must be maintainable (built with reusable domain specific testing language components)
• Build and design testing for automation
• Analyze industry best practices to recommend improvements to methodology, test environments and workflow to promote an efficient and cost-effective UAT process.
• Collaborate actively with the development team
• Embed with development teams and infuse quality in every phase of the software development lifecycle by providing continuous feedback from QA standpoint regarding standards, user experience, possible performance issues, and future bugs.
• Participate in product design and requirements analysis, work with the team during project planning to accurately estimate work (data creation, test cases/acceptance test design, test execution, framework design/improvements, scripting tasks, setup environments, etc) and scope release deliverables (prioritizing defects and bugs).
• Lead end user focused testing activities and inform how product needs to be evolved
• Create and execute acceptance criteria based on requirements, assessing usefulness of test cases and adjusting approach where required
• Troubleshoot when problems arise and contribute to their resolution in a hands-on manner when necessary.

What do you need to succeed?

• Excellent problem-solving skills and ability to review the requirements or stories and define and develop test strategy, test plan, test cases, test acceptance criteria and test scripts to support our product and platform teams.
• Work with multiple software development groups to help them deliver on high-quality products.
• The identified candidate will help with test automation strategies following industry best-practices, continuously increase the level of automation, and play a part in reducing the time-to-market of new features as a result.
• Demonstrate excellent communication skills and be able to capture and present status reports, test results, functional testing result and do ongoing reporting. 
• Must have experience of QA processes, agile delivery & testing processes, testing methodologies and procedures.
• Possess the ability to work with technology focused peers and work on multiple projects concurrently.
• Ideally have worked on agile and waterfall projects in the past and capable of thriving on fast paced, challenging environment and must be proactive and dynamic, and demonstrate initiative and eagerness to learn.
• Experience in providing QAT time and effort estimation based on business requirement. 
• May have to guide and coach other junior QAT testers and help with test execution when required.
• Participate fully as a team member and contribute to a positive work environment that encourages productivity, professionalism, and teamwork.
• Transfers knowledge and provide guidance to support business objectives.
• Contributes to an environment of continuous learning, including the sharing of experience and learning across team members, peers, Scotia partners, and management as appropriate.
• Participate in identifying personal development needs and pursue development/career opportunities.
• Adhere to established guidelines of conduct.

What's in it for you?

• We have an inclusive and collaborative working environment that encourages creativity and curiosity and celebrates success
• We provide you with the tools and technology needed to create meaningful customer experiences
• You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world
• We hire you for your talent — not just a job — so you can grow with us. We’ll equip you for success not only in your role, but also in your career as a whole
• Dress codes don't apply here: being comfortable does
• Our work from home social channel offers weekly virtual yoga, social events, learning opportunities, and contests to share current experiences & promote wellbeing in our new remote environment
• Access to thousands of online and in-person courses so you can hone your current skills, or learn new ones
• A competitive rewards package that includes a base salary, a performance bonus, company matching programs on pension and profit sharing, paid vacation, personal & sick days, medical, vision, and dental benefits that start from day one and much more

Work conditions: Hybrid

Some of our perks & onsite offerings will be offline as we continue to monitor federal and provincial regulations around COVID-19

#LI-Hybrid

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.