Program Coordinator
City : Hamilton
Category : Other
Industry : Education
Employer : McMaster University
Department Description:
The Department of Religious Studies, within the Faculty of Social Sciences, is seeking a dynamic, highly organized, and proactive Program Coordinator to provide advanced administrative support for both our undergraduate and graduate programs. This pivotal role requires exceptional attention to detail and the ability to manage a high-volume workload while navigating the complexities of two distinct academic portfolios.
The successful candidate will work closely with the Academic Department Manager (ADM), the Department Chair, and the Graduate and Undergraduate Chairs to ensure excellence and continuous improvement across both programs.
Job Summary:
Responsible for developing, planning, and maintaining the efficient operation of a division and its related programs, and coordinating all aspects of the program including curriculum administration, implementation, promotion, recruitment, resource, and financial management. Implements and maintains the efficient administrative operation at a designated site under the direction of senior staff.
Purpose and Key Functions:
• Collect, analyze, assess, and summarize information relevant to the decision making process and develop recommendations for final approval and implementation.
• Participate in the development, evaluation, and review of academic and scholarly programs and resources.
• Organize, coordinate, and assist with educational programs and events such as retreats, education days and other capacity building programs.
• Communicate and work collaboratively with various internal and external organizations and departments.
• Coordinate the calendar of supervisor and others and resolve scheduling conflicts.
• Develop the program budget for review and approval.
• Implement and maintain the program budget and expense reports. Create financial projections and make adjustments to the program budget throughout the fiscal year.
• Ensure that financial accounts and reports are completed and managed competently and efficiently.
• Exercise appropriate controls, monitor, and reconcile accounts.
• Facilitate meetings with various individuals including, but not limited to, program stakeholders and groups.
• Write a variety of documents including, but not limited to, reports, correspondence and minutes.
• Use a dictaphone to transcribe correspondence and other documents.
• Provide faculty and staff information regarding program policies and information about program requirements.
• Provide work procedure advice and guidance to staff.
• Review current academic calendar, and recommend and prepare curriculum revisions and clinical training schedules.
• Plan and coordinate a variety of departmental activities and events.
• Gather and compile information required for a variety of documents and reports.
• Complete research ethics board applications and other related proposals for review by senior staff.
• Update and maintain records and databases.
• Act as a liaison between the department and various stakeholders with regards to facility operations.
• Train and mentor support staff and act as first point of contact with regard to issues related to administrative staff.
• Ensure adherence to health and safety requirements and maintain the training database for staff
• Ensure timely and efficient processing of attendance sheets and payroll for temporary, casual and continuing staff
• Provide efficient facility management the administrative support structure at the designated hospital site.
• Provides front line service to faculty and staff, and in consultation with senior staff, sets standards for the quality of department services.
• Provide information to individuals with inquiries surrounding human resources matters including, but not limited to, collective agreements, hiring procedures, benefits, vacation, sick time, and payroll processes.
Supervision:
Provide lead hand supervision and is responsible for the quality and quantity of work of others.
Provide orientation and show procedures to others.
Requirements:
2 year Community College diploma in Office Administration or related field.
Requires 4 years of relevant experience.
Assets:
Previous graduate administrative experience, with a thorough understanding of McMaster’s academic policies, is considered a strong asset.