City : Vancouver

Category : Yearly Direct Hire

Industry : Recruitment/Staffing

Employer : The Adecco Group

Adecco is hiring on behalf of our client, a well-established leader in delivering high-quality industrial products and innovative solutions. This is an exciting opportunity to join a dynamic team that values accountability, integrity, and collaboration. As a Parts Supervisor, you’ll play a key role in driving operational excellence, supporting sales growth, and ensuring exceptional customer service. You’ll work in a fast-paced, supportive environment where your expertise will make a real impact.

• Pay Rate: $70K - $85K /annually (based on experience)

• Location: Delta, BC

• Job type: Temporary | Full-time

Responsibilities:

• Oversee daily operations across the Parts Department, including Production Parts and Shipping/Receiving activities.

• Deliver outstanding support to the Production and Service Departments, ensuring timely and accurate parts availability.

• Handle all parts inquiries and sales efficiently across multiple communication channels, including phone, in-person, and email.

• Coordinate staff scheduling to ensure consistent coverage across all areas of the Parts Department.

• Assist customers, shop personnel, and internal staff as needed to maintain smooth operations.

• Organize and oversee the on-call schedule for after-hours parts support.

• Drive continuous improvement by implementing new processes and procedures that enhance departmental efficiency.

• Maintain and monitor 5S methodology in the Parts Department, stockroom, and warehouse areas.

• Address and resolve customer complaints promptly, ensuring a high level of satisfaction and professionalism.

• Collaborate with the Procurement team to maintain accurate and up-to-date parts inventory.

• Oversee payroll timecard entries and process bi-weekly payroll approvals for hourly Parts Department staff.

• Serve as Floor Lead for inventory counts, ensuring tasks are completed accurately and on time.

• Implement marketing promotions in alignment with company and OEM strategies.

• Investigate and resolve shipping discrepancies in collaboration with the Shipping team.

• Maintain a thorough understanding of all departmental roles to provide effective support as needed.

• Perform other duties as assigned.

Qualifications:

• Positive, can-do attitude with a strong commitment to delivering exceptional customer satisfaction.

• Possession of a Parts Technician (Red Seal) certification.

• Minimum 2 years of proven experience in parts sales.

• At least 2 years of supervisory or management experience.

• Valid driver’s license with a clean driving record.

• In-depth knowledge of industrial OEM engines, including John Deere, Kubota, and Mitsubishi.

• Technical expertise in generators and machinery is an asset.

• Solid understanding of key Parts Department KPIs.

• Familiarity with FIFO principles for parts stocking and sales order processing.

• Proficient in computer use and electronic systems.

• Knowledge of cross-border shipping regulations and requirements.

• Must have parts experience - industrial engines, power generation equipment, marine engines, and related machinery.

• Exceptional attention to detail and accuracy.

• Advanced proficiency with Microsoft Office Suite, including Excel, Word, PowerPoint, Outlook, and SharePoint.

• Must be legally eligible to work, and reside in Canada

Are you interested in this position? Apply now! Our dynamic team of recruiters will reach out if you qualify for this role.

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