City : Mississauga

Category : Customer Service | Client Advice | Sales

Industry : Financial/Banking

Employer : RBC

What is the opportunity? 

We are seeking a highly motivated and detail-oriented individual to join our team as a Group Annuity, Pension Administrator for a one-year term. The successful candidate will thrive in a fast-paced environment, leveraging their exceptional organizational skills and attention to detail to drive efficiency and accuracy in our Group Annuity line of business.

This term position also has the potential to transition into a full-time permanent role based on strong performance and organizational fit.

What will you do? 

• Work effectively in a dynamic environment, prioritizing tasks and managing multiple projects simultaneously
• Develop and maintain internal relationships, providing excellent customer service and support
• Enter and update data into our database system with precision and attention to detail
• Verify and correct data discrepancies to maintain data integrity, recommending solutions for resolving problems
• Assist in organizing and maintaining electronic files, contributing to process improvement initiatives
• Respond to inquiries from annuitants in a professional, courteous and timely manner, providing clear information and ensuring a positive customer experience

What will you need to succeed?

Must haves:

• Minimum 2 years experience working effectively in an environment that requires data manipulation involving accurately inputting, verifying, and managing data

• Proven ability to handle volume work in a fast-paced environment
• Organizational and time management skills
• Strong typing skills, exceptional attention to detail, with a focus on accuracy and precision to maintain data integrity
• Excellent communication and customer service skills, with a proactive approach to problem-solving
• Strong mathematical skills and knowledge of Microsoft Office products, including advanced Excel

Nice to have:

• Experience in benefits and retirement, with expertise in policies related to Defined Benefit Pensions or Group Annuities and Payroll Accounting
• Post-secondary education
• Proficiency in French

What’s in it for you? 

• A dynamic and supportive work environment, with opportunities for growth and development
• A collaborative team culture, with a focus on open communication and mutual respect
• Competitive compensation, with recognition and rewards for outstanding performance
• Flexible work/life balance options
• RBCI software tools to boost your productivity

RBC Insurance is an organization that succeeds by bringing out the best in its people. You’ll be part of a supportive, inclusive team that shares common values – including a fundamental respect for each other. At the heart of this is a commitment to diversity. RBC respects and responds to the many competing and evolving priorities in our lives – so you can focus on what you can do best – putting clients first.

Job Skills

Bank Accounts, Branch Banking, Communication, Customer Needs, Customer Service, Customer Success, Decision Making, Detail-Oriented, Taking Ownership

Additional Job Details

MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGAMississaugaCanada37.5Full timeINSURANCEContract (Fixed Term)Salaried2025-12-152026-01-06

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.