Can You Navigate Logistics and Chart Success?

Home Hardware is looking for a Dispatcher. Led by the Dispatch Supervisor, this opportunity will suit someone who thrives in a dynamic and fast-paced environment and who enjoys working with logistics and coordinating schedules.

Ready to make an impact in a new role? Here’s how: 

• Plan schedule and execute outbound dealer deliveries, inbound load appointments at various vendors throughout Quebec and Atlantic Canada for Drivers, and third-party carriers on their way to the Dealer Support Centre. Including container traffic from Halifax Port Authority.
• Update live routing in Samsara and Connect for Dealers to track on time deliveries.
• Ensure compliance with all transportation and safety guidelines and legislation when assigning pickups to validate and maximize driver hours of service and load deliveries.
• Utilize the Transportation, Planning & Execution (TP&E) WMS system to record pickups and maintain pertinent route information.
• Ensure inbound gate appointments are assigned for all incoming trailers, loaded or empty.
• Responsible to contact carriers and arrange quotes to schedule third party backhaul operations.
• Update and effectively communicate any changes or issues with backhaul inquiries. Collaborate with other internal departments to resolve issue.
• Serve as the backup to the Dispatch Supervisor, as required.
• Provide KPI’s for reporting as required.

We’re looking for:

• Understanding of transportation industry and knowledge of Home’s shipping/delivery procedures would be considered an asset. 
• Strong computer skills with ability to use multiple programs and systems. Knowledge and/or experience with the Manhattan TP&E system is an asset. 
• Knowledge of health and safety standards and compliance related to the position (i.e Dangerous Goods, Commercial hours of service, provincial weights for commercial vehicles, etc.)
• Familiarity with the Quebec and Atlantic Canada road network.
• Excellent communication skills (verbal and written) with confidence and professionalism. Great organizational and time management skills with the ability to multi-task and prioritize.
• Ability to work with minimal supervision as well as play an active role within the Dispatch team.

How we’ll make you feel at Home

Our Team Members enjoy life at Home with our strong culture of support and inclusion, excellent benefits, and a team that always has your back.  You will receive: 

• Competitive earnings opportunity.
• Annual Incentive/Bonus Program.
• Comprehensive Benefits Program including:
  • Health, Dental, Vision, Paramedical, Disability coverage, Out of Country Travel Insurance, Life Insurance, Employee Family Assistance Program.
• Defined Contribution Pension Plan with Company Match, and choice of contribution level.
• Group RRSP.
• Staff Purchase program.
• Home & Auto Insurance discounts.
• Competitive vacation time.
• Personal and sick time.
• Employee Discount Program through Venngo WorkPerks.

Bring your unique skills, thrive with interesting and challenging work, and experience what it’s like at Home. Apply today - this is a great opportunity to join a proudly Canadian company that is 100% ready to help you build your future.

Home Hardware recognizes the value of a diverse team. We believe that different perspectives, backgrounds, and experiences make us stronger as an organization. Applicants representing the full diversity of communities in Canada are encouraged to apply with confidence. Please let us know if you require accommodation during the recruitment process. 

Canadians call us Home Hardware. We call it Home.

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