Coordinator, Standard Operating Procedures
City : Toronto
Category : Plant Maintenance-Department Head & Staf
Industry : Public Transportation
Employer : Toronto Transit Commission (TTC)
JOB INFORMATION
Requisition ID: 10480
Number of Vacancies: View on TTC website
Department: Plant Maintenance (20000007) - Plant Maintenance-Department Head & Staf (30000456)
Salary Information: View on TTC website
Pay Scale Group: View on TTC website
Employment Type: View on TTC website
Weekly Hours: View on TTC website, Off Days: View on TTC website Shift: View on TTC website
Posted On: December 17, 2024
Last Day to Apply: December 23, 2024
Reports to: View on TTC website
The Toronto Transit Commission (TTC), North America's third largest transit system and recognized as one of the top places to work in the GTA has introduced its new 2024-2028 TTC Corporate Plan - Moving Toronto, Connecting Communities which continues the TTC’s legacy of delivering service to hundreds of millions of customers a year. The TTC’s new vision and mission statements also help promote the many environmental, social equity and economic benefits that the TTC provides:
Vision: Moving Toronto towards a more equitable, sustainable, and prosperous future.
Mission: To serve the needs of transit riders by providing a safe, reliable, efficient, and accessible mass public transit service through a seamless integrated network to create access to opportunity for everyone.
The full Plan can be viewed on ttc.ca.
Career Opportunity
Out Plant Maintenance Department is looking for a Coordinator - Standard Operating Procedures. This position coordinates and implements all aspects of the Plant Maintenance Departments practices and procedures program. The role also develops, prepares, revises and implements all Standard Operating Procedures required for the inspection, testing, repair, rehabilitation and overhaul of systems, equipment and infrastructure maintained by the Plant Maintenance Department, and conducts reviews, audits, and prepares associated reports. Come join our team!
What You Will Do
• In this role, you will coordinate and implement all aspects of the department’s SOPs program, including researching, developing, updating, and implementing SOPs related to the inspection, testing, repair, rehabilitation and maintenance of Plant equipment, systems, and infrastructure. You will liaise with internal stakeholders and subject matter experts, and conduct technical feasibility studies to create new procedures or improve existing procedures.
• You will develop safety, reliability, and maintainability standards and conduct audits and evaluations of new or existing procedures to ensure conformance with best practices and regulations. In addition, you will be responsible for administering the SOP database, control processes, producing reports, and delivering SOP training to staff.
• You will participate in the TTC's Customer Service Ambassador Program. You promote a respectful work and service environment that supports diversity, inclusion, and is free from harassment and discrimination. You provide leadership in the development and implementation of inclusive and accessible policies, programs and/or services for employees and customers in accordance with TTC’s commitments and obligations under the Ontario Human Rights Code (OHRC) and Related Orders, the Accessibility for Ontarians with Disabilities Act (AODA), and TTC’s policies.
What Skills Do You Bring?
• Apply analytical skills
• Create, document, and manage information and records
• Communicate in a variety of mediums
• Plan and organize activities / projects to meet section and organizational goals
• Use office technology, software and applications
• Maintain documentation and historical records
• Understand and apply administrative policies, processes, and procedures
What Qualifications Do You Bring?
• Completion of a post-secondary college diploma or university degree in a related discipline or a combination of education, training and experience deemed to be equivalent.
• You have previous experience in technical writing, or in the development of procedures, standards, work methods, or processes in an industrial, construction, and/or maintenance environment.
• You have sound knowledge of construction, maintenance, and/or safety principles, methods and procedures as they relate to the maintenance of buildings, facilities, and plant equipment.
• You are familiar with applicable codes, standards, and legislation (i.e. Occupational Health & Safety Act, Environmental Protection Act, etc.).
• You have knowledge of quality assurance principles and possess sound judgement, technical, analytical, and problem solving skills.
What We Offer
• Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging and represents and reflects the needs of the communities we serve.
• One of the great benefits of being a full-time TTC employee is becoming a member of TTC defined pension plan.
• A comprehensive benefits package that covers health, dental, vision and more.
• Support for professional development opportunities for all colleagues through a broad range of learning programs that include in-person and online training, leadership development, and support for colleagues’ well-being.
Commitment to EDI
The TTC is committed to upholding the values of equity, diversity, anti-racism and inclusion in the delivery of its services and in its workplaces. The TTC is committed to fostering a diverse workforce that is representative of the communities it serves at all levels of the organization, and supports an inclusive environment where diverse employee and community perspectives and experiences bring value to the organization. The TTC encourages applications from all applicants, including members of groups with historical and/or current barriers to equity, including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the LGBTQIA+ community. The TTC values and supports an inclusive and barrier-free recruitment and selection process. Accommodations for applicants are available upon request throughout the recruitment and selection process, including for those who identify as having a disability. Please contact Talent Management at (416) 393-4570. Any information received related to an accommodation will be addressed confidentially.
The TTC’s policy prohibits relatives of current TTC employees from being hired, assigned, transferred or promoted into positions, where there is a conflict of interest due to a relationship. Should you be selected for an interview, you will be required to disclose the name, relationship and position of any relative who is a current TTC employee.
We thank all applicants for their interest but advise only those selected for an interview will be contacted.