City : Laval, Quebec

Category : Administration & Operations

Industry : Insurance

Employer : Intact Financial Corporation

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.  

Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It’s our employee promise. 

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Read on to see how you can shape the future, win as a team, and grow with us.

About the role

We’re looking for an Administrative Support to join our National Claims Finance Support team!

What you’ll do here:

• Perform various recurring administrative tasks such as posting recoveries in Claims systems (salvage, cheque deposits, EFTs, service center postings, collect credit card details from insureds and from third parties ,etc).
• Monitor shared mailbox(es) and address associated inquires
• Review stale dated cheques
• Process cheques returned
• Respond to a variety of requests to support operations
• Support projects or new initiatives as requested

What you bring to the table:

• Administrative Technician or equivalent combination of education and experience
• 5 years minimum of experience in an office environment
• Legendary customer service and relationship building with the ability to understand stakeholders' needs 
• Highly organized and able to manage workflow efficiently without continuous supervision
• Team player with a positive attitude
• Attention to details & compliance to internal procedures
• Critical thinking & problem-solving skills
• Demonstrated ability and willingness to learn
• Proficiency in MS Office (Word, Excel and PowerPoint)
• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.
• No Canadian work experience required however must be eligible to work in Canada

#LI-Hybrid

What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success

• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

• An extensive flex pension and benefits package, with access to virtual healthcare

• Flexible work arrangements

• Possibility to purchase up to 5 extra days off per year

• An annual wellness account that promotes an active and healthy lifestyle

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

• Inspiring leaders and colleagues who will lift you up and help you grow

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Click here to review other important information about the hiring process, including background checks, internal candidates, and eligibility to work in Canada.

If you are an employee of Intact or belairdirect, please apply for this role on Contact People.