Revenue Equipment Attendant
City : Toronto
Category : Subway Equipment Maintenance (Rsem)
Industry : Public Transportation
Employer : Toronto Transit Commission (TTC)
JOB INFORMATION
Requisition ID: 6627
Number of Vacancies: View on TTC website
Department: Revenue Operations (20000105) - Subway Equipment Maintenance (Rsem) (30000119)
Salary Information: View on TTC website
Pay Scale Group: View on TTC website
Employment Type: View on TTC website
Weekly Hours: View on TTC website Off Days: View on TTC website Shift: View on TTC website
Posted On: January 19, 2024
Last Day to Apply: July 19, 2024
Reports to: View on TTC website
The Toronto Transit Commission (TTC) is North America's third largest transit system and has been recognized as one of the top places to work in the GTA. Guided by a forward-thinking strategic plan, the TTC's vision is to be a transit system that makes Toronto proud. The TTC's recruitment efforts are directly aligned to its mission of providing "a reliable, efficient, and integrated bus, streetcar and subway system that draws its high standards of customer care from our rich traditions of safety, service and courtesy."
JOB INFORMATION
We are currently seeking Revenue Equipment Attendants (and a pool for future requirements). These positions are a 40-hour work week.
KEY ACCOUNTABILITIES
- The Revenue Equipment Attendant (REA) will be required to perform a variety of duties in support of the operation of fare dispensing/collection/transaction equipment including but not limited to: electronic fare payment machines, Proof of Payment (POP) i.e. Transfer machines, Crashgates (CG), Ticket Validators (TV), Turnstiles, Faregates/LDCs, and security devices such as vaults, receivers and pedestals, etc., throughout the TTC. This will involve: cash collection/replenishment, re-stocking of fare media, consumable replenishment, performing in-service checks, routine and scheduled maintenance of equipment, component removal and replacements, cleaning of equipment, clearing coin/debris jams and basic troubleshooting for the day to day operation of the equipment throughout the TTC. The REA may also be required to escort and provide assistance to other personnel during repairs during servicing to ensure repairs are carried out.
RESPONSIBILITIES:
- Performing varied and moderately complex work involving the inspection, maintenance, overhaul, commissioning modification, repair, testing, calibration and troubleshooting of electrical, electronic, and mechanical components of above listed equipment, or other Revenue and Security Equipment Maintenance (RSEM) equipment as required. This includes consumable replenishment, performing in-service checks, routine and scheduled maintenance of equipment, component removal and replacements, cleaning of equipment, basic troubleshooting for the day-to-day operation of the equipment throughout the Commission
- The REA will be required to utilize a TTC radio, cellular/smart phone, pager, computer/mobile device/handheld device to monitor and receive information from the equipment’s alert monitoring system, the service provider, and TTC staff. Using the TTC corporate maintenance system the REA will be required to create, update and complete maintenance tickets related to equipment repairs, defects, etc.
- Perform work related to Revenue Operations under the direction of Revenue Operations Staff, which may include: Supervisor/Foreperson/Engineering Technologist/clerical staff, and/or designated technical staff.
- Completing own job and time cards and other forms, records, work assignments, work orders, reports etc.
- This position is a Safety-Sensitive position and will perform duties under CCTV camera
- Will be required to operate a TTC vehicle, including highway driving as part of their on-going duties
- Perform related duties as assigned
SKILLS, KNOWLEDGE AND EXPERIENCE
- Require training obtained through the completion of Grade 12, (technical program) or its equivalent as determined by the Training Department, including trade subjects in machine shop practice
- Must have successfully completed Community College level courses approved by the TTC in electrical theory, programmable logic controllers (PLC), and MIG and TIG Welding; or provide proof of equivalence from an accredited academic institution
- Must have a demonstrated ability to understand and follow verbal and written instruction, communicate effectively, write legibly and have basic mathematical skills for the purpose of balancing working funds
- Must have good keyboarding skills and a demonstrated ability to operate a desktop and laptop computer, tablets, handheld device, pager, Tetra Radio and related software applications (e.g. spreadsheets, MS Office and database systems)
- Must have a valid, non-probationary, class “G” or better Ontario Driver’s License or better
- Must pass tests set by the Revenue Operations Department which correspond in content to the knowledge, theory, and/or practical requirements described above
- Must pass the Canadian Police Information Centre (CPIC) Check
- Must successfully pass a physical assessment (including the ability to lift and carry bags of supplies and tools while walking and climbing/descending stairs)
- Must wear personal protective equipment (PPE), as needed
- Must be able to work with minimal supervision
- Required to work various shifts and off days
- Must attend and successfully complete the Training Department’s instruction and testing for the operation of a TTC vehicle
- Must successfully complete Defensive Driving, Surface and Subway Rulebook training and recertification as required
- Must attend and successfully complete the Loss Prevention Section’s training for robbery prevention and other departmental training related to the work (e.g. procedures, safety & security practices, etc.)
- Will normally require up to 2 years of related equipment repair experience, 6 months of which must be on the job in the Revenue Equipment Attendant position, in order to become proficient in all aspects of the work
- Must have or rapidly acquire a comprehensive knowledge of the Ontario Human Rights Code and Related Orders including disability accommodation and accessibility requirements pertaining to passengers and employees
- Incumbents must provide a set of hand tools as per the established tool list for the cost centre they are attached to
- Incumbents will normally work within their cost centre and schedule, but may be required to work in any area of Revenue Operations, and maybe required to change shift and location on short notice.
- Portions of the work are generally performed in a public setting and at times in a secure access facility
The TTC is committed to upholding the values of equity, diversity, anti-racism and inclusion in the delivery of its services and in its workplaces. The TTC is committed to fostering a diverse workforce that is representative of the communities it serves at all levels of the organization, and supports an inclusive environment where diverse employee and community perspectives and experiences bring value to the organization. The TTC encourages applications from all applicants, including members of groups with historical and/or current barriers to equity, including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the LGBTQ(IA+) community. The TTC values and supports an inclusive and barrier-free recruitment and selection process. Accommodations for applicants are available upon request throughout the recruitment and selection process, including for those who identify as having a disability. Please contact Talent Management at (416) 393-4570. Any information received related to an accommodation will be addressed confidentially.
The TTC’s policy prohibits relatives of current TTC employees from being hired, assigned, transferred or promoted into positions, where there is a conflict of interest due to a relationship. Should you be selected for an interview, you will be required to disclose the name, relationship and position of any relative who is a current TTC employee.
We thank all applicants for their interest but advise only those selected for an interview will be contacted.