City : Toronto

Category : Technology | Analytics | Research

Industry : Financial/Banking

Employer : RBC

What is the opportunity?

RBC is recruiting for an exciting Research Manager role in which you will have the opportunity to increase shareholder value through increased understanding of the needs of commercial clients. Using cost effective research methodologies you will research studies for RBC ensuring that the business units are provided with timely, actionable, high quality client insights to support their decision making process. In this role you will Interpret and integrate client and market research findings and proactively share the insights across the enterprise to develop differentiating strategies and solutions that supports revenue growth. 

What will you do?

• Consult with business units to effectively understand and define their business needs, translate the business needs into research needs and propose most appropriate recommendations.

• Be responsible for the project management from initiation through field work to reporting, and consulting on client insights throughout the process.

• Leverage knowledge from the CXDI team and the broader enterprise to uncover better insights by bringing in multiple information sources such as syndicated research sources, qualitative insights and behavioral data.

• Participate in cross-functional teams to signal market trends, identify business opportunities & emerging market segments, and relevant positioning, value proposition and potential product development/ enhancements.

• Adopt the most cost effective ways of addressing the research needs through in house research and working with external research partners.

• Manage B2B research studies for a wide variety of stakeholder groups.

• Create engaging reports and presentations to communicate actionable insights to the organization.

What do you need to succeed?
Must-have:

• Proven 3-5 years of experience in marketing research on the supplier/vendor side, including experience with B2B research

• Practical Experience with research analysis using cross tabs to create research reports

• Superior knowledge on a wide range of research techniques covering both qualitative and quantitative areas

• Demonstrated collaborative skills in a cross-functional and information sharing environment and strong project management skills

• Superior ability to translate complex research data into precise and simple information for business partners

• Ability to function in a fast pace environment with the ability to quickly pivot

Nice-to-have:

• Experience working with Qualtrics software

• Degree in a finance/ business related field.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• Opportunities to do challenging work

Job Skills

Budgeting, Business Analytics, Interview Techniques, Long Term Planning, Professional Presentation, Qualitative Research Analysis, Quantitative Research, Research Analysis, Time Management

Additional Job Details

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTOTORONTOCanada37.5Full timePERSONAL & COMMERCIAL BANKINGRegularSalaried2025-05-092025-05-23

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.