City : Mississauga, Ontario

Category : Claims

Industry : Insurance

Employer : Intact Financial Corporation

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.  

Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It’s our employee promise. 

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Read on to see how you can shape the future, win as a team, and grow with us.

About the role

We are seeking a  Forensic Engineer , Fire and Explosion-  for our Claims Department to play a key role in supporting our growth.

In an ongoing effort to better control claims management and improve the claims experience for policyholders, Intact is building a first-rate in-house team for technical investigation of the cause and origin of losses.

Through a process of investigation and research, you will have to understand and determine the cause of the damage while eliminating other possible causes. You will have to recreate the sequence of events that led to the loss and validate these steps with up-to-date scientific knowledge. By validating the hypotheses and testing the scenarios to be studied, you will have to apply the scientific method to the identification of the causes of losses. In addition, you will have to produce abridged and detailed reports in the event of more serious damages. You will also be called to testify in court to share your expert opinion.

As an engineer or specialist, you will be called upon daily to:

• Complete assignments for our internal and external adjusters and file handlers, and work with our building appraisers. 
• Meet with policyholders to fully understand the circumstances surrounding their claim. You will be required to investigate loss sites to determine the cause and circumstances of fires. Check for explosion, equipment electrical failure, malpractice, etc.  
• Document the scene, and express and support your opinion as to the probable cause of the damage. In addition to recording your opinion in writing, you will also be called upon to contribute your technical expertise to help resolve disputes during claims.
• Participate in joint analysis of specimens related to the cause of claims.
• Record and manage the storage of the specimens related to your files.
• Carry out any other related tasks.

What you bring to the table:

Requirements:

• Thorough knowledge of buildings, construction methods, heat transfer and the laws governing fire propagation. 
• Through a process of investigation and research, you will need to understand and identify the root cause of the damage and rule out other possible causes.
• You will need to recreate the sequence of events that led to the loss and validate these steps with up-to-date scientific knowledge.
• By validating assumptions and testing scenarios as required, you will apply the scientific method to identify the cause of losses.
• A bachelor’s degree in electrical or mechanical engineering or relevant applied sciences with at least five years of experience is required. 
• You must be a member in good standing of a professional order in the relevant scientific field.

Desired skills:

• In addition to the technical knowledge and physical skills required for the position, you will need to demonstrate good oral and written communication skills to explain the cause and origin of losses.
• You will be required to provide short but detailed reports or detailed ones for more significant losses.
• You will also be called upon to testify in court to present your expert opinion. 
• As such, experience in insurance and as an expert before the courts would be a major asset.

Certification:

• The candidate must hold or be able to obtain CFI, CFEI, CFVI or WETT certification.

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What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success

• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

• An extensive flex pension and benefits package, with access to virtual healthcare

• Flexible work arrangements

• Possibility to purchase up to 5 extra days off per year

• An annual wellness account that promotes an active and healthy lifestyle

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

• Inspiring leaders and colleagues who will lift you up and help you grow

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Click here to review other important information about the hiring process, including background checks, internal candidates, and eligibility to work in Canada.

If you are an employee of Intact or belairdirect, please apply for this role on Contact People.