Digital Product Manager
City : St. Jacobs, Ontario, Canada
Category : Marketing
Industry : Retail
Employer : Home Hardware
Welcome Home!
We’re more than Canada’s largest independent hardware and building supplies retailer—we’re part of communities across the nation.
Transforming Marketing Strategies with Technology, Data, and Innovation
As the Digital Product Manager, you will be responsible for managing the priorities, requirements, and execution of the digital product strategy that supports Home Hardware's business goals for its marketing initiatives. Led by the Director, Omni- Channel Marketing this opportunity will suit someone who has had proven success driving digital projects and has a keen eye for great UX/UI.
Ready to make an impact in a new role? Here’s how:
- In partnership with the Director of Omni-Channel Marketing, build and deliver against Home Hardware’s multi-year marketing technology roadmap. Lead product, experience design, and documentation Team Members to effectively solve marketing challenges that elevate Home’s overall brand and customer engagement in the digital space.
- Develop a deep understanding of our business, customers' needs and journeys, and how they interact with our marketing technology, including eCommerce platforms. Use these insights to inform product decisions and strategies.
- Collaborate company-wide with stakeholders to define customer and Dealer-centric solutions that support both in-store and online business growth.
- Oversee all phases of product delivery in close collaboration with IT and primary stakeholders. Implement and continually improve processes.
- Oversee the integration and optimization of eCommerce technologies to enhance the online shopping experience. Ensure seamless interaction between marketing initiatives and eCommerce platforms.
- Lead the development and execution of technology-driven promotional campaigns. Utilize data and analytics to optimize campaign performance across various channels.
- Manage the implementation and optimization of email marketing and content marketing tools and oversee the integration of social media.
We’re looking for:
- Bachelor’s degree with a minimum 3+ years of experience as a Product Manager or Owner, ideally focused on marketing technology platforms in a retail or transactional environment.
- Proven track record with direct experience working with developers and designers.
- Possess an eye for great UX/UI and a good understanding of design best practices.
- Strong understanding of marketing principles and customer-centric approaches.
- Experience with eCommerce platforms and their integration with marketing technologies.
- Strong communication skills and the ability to work cross-functionally in a fast-paced environment.
- Familiarity with marketing tools and platforms (e.g., CRM, marketing automation, email marketing, social media, analytics).
- The ability to be onsite three days a week at our corporate office in St. Jacobs, to accommodate our hybrid working model.
How we’ll make you feel at Home
Our Team Members enjoy life at Home with our strong culture of support and inclusion, excellent benefits, and a team that always has your back. You will receive:
- Competitive earnings opportunity.
- Annual Incentive/Bonus Program.
- Comprehensive Benefits Program including:
- Health, Dental, Vision, Paramedical, Disability coverage, Out of Country Travel Insurance, Life Insurance, Employee Family Assistance Program.
- Defined Contribution Pension Plan with Company Match, and choice of contribution level.
- Group RRSP.
- Discounts from our corporate retail stores.
- Home & Auto Insurance discounts.
- Competitive vacation time.
- Personal and sick time.
- Employee Discount Program through Venngo WorkPerks.
Bring your unique skills, thrive with interesting and challenging work, and experience what it’s like at Home. Apply today - this is a great opportunity to join a proudly Canadian company that is 100% ready to help you build your future.
Home Hardware recognizes the value of a diverse team. We believe that different perspectives, backgrounds, and experiences make us stronger as an organization. Applicants representing the full diversity of communities in Canada are encouraged to apply with confidence. Please let us know if you require accommodation during the recruitment process.
Canadians call us Home Hardware. We call it Home.