
Access & Assessment Coordinator
City : British Columbia
Category : Other
Industry : Real estate and rental and leasing
Employer : BC Housing
ACCESS & ASSESSMENT COORDINATOR :
($63,393.31 - 73,118.09 - Annually)
POSITION SUMMARY
Reporting to the Senior Manager, Coordinated Access & Assessment or Coordinated Access and Assessment Manager, the Access & Assessment Coordinator leads the planning and implementation of the Coordinated Access and Assessment (CAA) initiative at the community level, working closely with community partners in housing the homeless, hard-to-house or those with multiple barriers in appropriate placements along the housing continuum. He/she/they conducts assessments of applicants through the Supported Housing Registry, assigns applicants to specific programs and vacancies and works with a variety of stakeholders to improve coordination and service quality in the homeless serving sector.
CANDIDATE PROFILE
The successful candidate will have the following:
EDUCATION & EXPERIENCE:
- Bachelor’s degree in social work or other relevant field.
- Considerable progressive experience in community settings, working with homeless populations or other diverse populations with complex social and/or health care needs and/or behavioural issues.
- Or an equivalent combination of education, training and experience acceptable to the employer.
KNOWLEDGE, SKILLS AND ABILITIES:
- Considerable knowledge of the different types of mental health and/or addiction housing models.
- Sound knowledge of current social issues including homelessness, mental illness, drug addiction, domestic violence, child protection and ageing.
- Considerable knowledge and skills in psychosocial rehabilitation and Housing First practices.
- Sound knowledge of government and non-profit agencies in the community served, and the role of community health resources and other social services.
- Sound knowledge of the signs and symptoms of common medical and psychiatric conditions, substance abuse and the different types of treatment programs for substance abuse.
- Excellent skills with computer applications and software including MS Office applications and knowledge of complex database structures.
- Strong negotiation, mediation and conflict resolution skills.
- Excellent interpersonal skills and proven ability to develop positive working relationships with other agencies and services providers.
- Strong project management skills with the ability to multi-task and set priorities within tight timelines.
- Excellent analytical and problem-solving skills. • Ability to learn and understand BC Housing’s programs and services relating to homelessness.
- Ability to communicate effectively, both verbally and in writing; ability to present program information, deliver training programs and work collaboratively with a variety of community stakeholders.
- Ability to provide critical event stress management and defusing services to individuals following a traumatic event.
- Ability to provide consultation services, crisis intervention and initiate/coordinate referrals to external agencies for services.
- Ability to work in a multidisciplinary environment; proven ability to work independently and as part of a team.
- Ability to travel and to work periodic evenings; transportation arrangements must meet the operational requirements of the position. For positions outside of the Lower Mainland, extensive travel required.
- Valid BC Driver’s License.