Ville : Edmonton

Catégorie : Customer Service | Client Advice | Sales

Industrie : Financial/Banking

Employeur : RBC

What is the opportunity?

This senior regional leadership role will lead, coach and develop a team of business markets professionals to support client retention, acquisition and growth, optimizing revenue and providing superior customer service to our small business client segment. You will lead the implementation of strategic initiatives, pursue market opportunities, and profile/enhance RBC’s brand with governments, specific industry segments and community groups. Your priority is to lead your team and work closely with RBC partners to help RBC maintain its dominant position in the marketplace. Your passion in creating success for our small business clients, employees, and communities is the cornerstone of your success in this opportunity.  Ideally, the most suitable candidate will be those individuals who understand the dynamics and financing challenges associated with our small business enterprise community.

Please note: The successful candidate will be located in either Edmonton or Calgary.

What will you do?

• Lead the implementation of strategic initiatives and  pursue market opportunities across the region
• Champion client strategies and management practices to  achieve superior client experience and enhance employee capability and engagement while leveraging full RBC Financial Group capabilities, including close collaboration with key partners
• Demonstrate your market leadership by promoting the RBC brand and enhancing visibility by developing and maintaining a network in the business community, working closely with business leaders, COI’s, and community groups
• Manage the business to achieve market and business objectives while balancing both operational and credit risk requirements
• Employ digital channels, raise client awareness, and ensure your team is enabling clients with RBC digital access

What do you need to succeed?

Must-have

• Proven track record of  leadership, coaching and people development ability
• Astute business acumen with strong knowledge of financial industry and familiar with the dynamics and financing challenges associated with a small business enterprise..
• Ability to develop and maintain strong business and community networks
• Have successfully led substantive change initiatives and have proven ability to build strong relationships with key stakeholders
• Experience with emerging communications and technology (i.e. web based meetings, social media, Digital Banking and Mobile Applications)

Nice to have

• Commercial Banking and/or Small Business experience an asset
• Strong presentation, communication, interpersonal and negotiation skills
• Post-secondary diploma/degree or related experience

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including performance based bonuses, flexible benefits and competitive compensation
• Leaders who support your development through coaching and managing opportunities
• A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded
• A unique opportunity for personal and professional growth

Job Skills

Adaptability, Building Talent, Business Development, Client Centricity, Communication, Critical Thinking, Curious Mindset, Financial Acumen, Inspiring, Practice Management

Additional Job Details

10111 104 AVE NW:EDMONTONEdmontonCanada37.5Full timePERSONAL & COMMERCIAL BANKINGRegularSalaried2026-04-142026-04-28

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.