(US) Learning Designer
Ville : Toronto
Catégorie : Full-Time
Industrie : Information
Employeur : PointClickCare
Team Summary:
The Learning Design & Technology team is a collaborative group dedicated to designing impactful, workflow‑based learning experiences that drive customer confidence, adoption, and value. The team partners closely with Product and customer‑facing teams to shape learning journeys that support customers from implementation through ongoing use. By combining strong learning design practices with scalable technology and data, the team ensures learning is intentional, measurable, and continuously improved.
Job Summary:
The Learning Designer leads end‑to‑end learning design for PointClickCare customers, partners, and internal product education across all customer segments, including Senior Care, Practice Groups, and Payer, Provider & Convener. This role partners directly with Product SMEs and customer-facing teams to diagnose adoption and enablement needs, define success metrics tied to customer outcomes and time-to-value, and recommend a prescriptive learning approach aligned to customer workflows. The Learning Designer designs and develops engaging, accessible learning experiences using modern visual design and AI-enabled tools, and owns the evaluation of artifacts by continuously measuring impact and iterating with Learning Technology Specialists and business partners to tell the story of learning value.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $81,000 - $90,000 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
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